About the role

We are seeking a dedicated and professional Medical Receptionist to join the team at Archway Medical Hub, located in Hunters Hill, NSW. This is a part-time position that plays a crucial role in delivering exceptional patient care and ensuring the smooth operation of our medical practice. As the first point of contact for our patients, you will be instrumental in creating a welcoming environment and maintaining the efficiency of our clinic.

Your organisational skills and friendly demeanour will be essential in managing patient interactions, scheduling appointments, and supporting our healthcare professionals in delivering quality medical services.

Key responsibilities

- Greeting patients upon arrival and ensuring they feel welcomed and comfortable in the clinic

- Managing appointment scheduling, including booking, confirming and rescheduling patient appointments

- Maintaining accurate and confidential patient records and medical files in accordance with privacy regulations

- Processing patient registration forms and collecting relevant medical history information

- Handling patient inquiries by phone, email and in person with professionalism and courtesy

- Managing the clinic's reception area, ensuring it remains clean, organised and well-stocked with necessary materials

- Processing payments and handling billing enquiries from patients

- Assisting with administrative tasks such as filing, data entry and document preparation

- Coordinating with medical staff to ensure patient flow and appointment schedules run smoothly

- Following health and safety protocols and maintaining confidentiality at all times

What we're looking for





- Previous experience working as a medical receptionist or in a similar healthcare administrative role

- Previous experience working with Best Practice Software

- Strong organisational and time management skills with the ability to manage multiple tasks simultaneously

- Excellent communication skills, both verbal and written, with a professional and courteous manner

- Proficiency in using medical practice management software and general computer applications

- Knowledge of medical terminology and understanding of healthcare practices and procedures

- Ability to maintain patient confidentiality and handle sensitive information with discretion
- A calm and empathetic approach to patient interactions, particularly when dealing with anxious or unwell patients

- Attention to detail and accuracy in record keeping and data entry

- Flexibility and reliability with a willingness to support the team as required

- Current knowledge of privacy legislation and compliance requirements in healthcare settings

What we offer

At Archway Medical Hub, we are committed to creating a supportive and skilled work environment where our team members can thrive.





We offer flexible part-time arrangements that allow you to maintain work-life balance whilst contributing meaningfully to our clinic. Our team benefits from a collaborative atmosphere where communication and mutual respect are valued. We provide ongoing opportunities for professional development and training to help you build your skills in medical administration. Our workplace prioritises the wellbeing of our staff, and we encourage an inclusive and supportive culture. We welcome applications from candidates of all backgrounds and are committed to creating an environment where everyone feels valued and respected.

About us

Archway Medical Hub is dedicated to providing accessible, high-quality medical services to our community in Hunters Hill, NSW. We are committed to delivering patient-centred care and maintaining the highest standards of professionalism and integrity in everything we do. Our team of experienced healthcare professionals works collaboratively to ensure every patient receives compassionate and comprehensive medical attention. We pride ourselves on creating a welcoming environment where patients feel comfortable and supported.

At Archway Medical

Hub, we believe in the importance of building strong relationships with our patients and providing them with the quality care they deserve.

To apply

If you are interested in joining our team and believe you have the skills and experience to excel as a Medical Receptionist at Archway Medical Hub, we encourage you to apply now. Please submit your CV and a brief cover letter outlining your relevant experience and why you would be a great fit for this role. We look forward to hearing from you.

📌 MEDICAL RECEPTIONIST (Hunters Hill)
🏢 Mobile Healthcare Clinic
📍 Hunters Hill