About Shade Skin Cancer Medicine

Shade Skin Cancer Medicine, led by Dr Emily Alfonsi, is a modern, patient-centred skin cancer clinic that is setting a new standard in skin cancer medicine and patient care. As our clinic continues to grow, we are looking for multiple experienced Medical Receptionists to join our team in full-time, part time or casual capacities.

As the first point of contact for our patients, you will play an integral role in creating an exceptional patient experience while supporting the smooth day-to-day operations of the practice.

Key Responsibilities:

- Greeting patients and ensuring they feel comfortable and well-informed
- Booking appointments and managing patient records
- Answering phone calls and handling queries
- Assisting with billing and administration tasks
- Appointment diary management with booking of patient consults and procedures
- Providing patients with additional procedure information and surgical estimates
- Coordinatingand booking post-operative follow up appointments
- Billing and receipting of patient accounts
- Liaising with Medicare, private health funds, insurers, hospitals and referrers.
- Supporting other staff with day-to-day administration of the practice

About You: We're looking for someone with at least two years' experience in a medical practice who enjoys a varied role, is comfortable multitasking and takes pride in delivering exceptional patient care.

You'll have a positive, patient-first approach, be happy to pitch in wherever needed,



and enjoy working collaboratively as part of a supportive team.

Essential qualities:

- Exceptional communication and interpersonal skills
- Exceptional patient service with a positive, friendly attitude
- Strong work ethic and use of initiative
- Strong organisational and time management skills
- Ability to multitask and problem solve with uncompromising attention to detail
- Willingness to learn new processes and adapt to a dynamic environment
- Proficient computer skills, with sound knowledge of Microsoft Office

Experience:

- Minimum two years' experience in a medical practice is essential
- Experience in a skin cancer clinical setting is highly regarded
- Experience with Best Practice Management software is essential
- Experience with Medicare billing and Online Claiming is essential

Why Work With Us? At Shade Skin, we provide:

- Competitive remuneration package above award rates
- Ongoing structured training and professional development opportunities.
- Discounts on all dermal therapy treatments at our sister clinic - Youth Lab
- Discounts on all cosmetic injectable treatments at Youth Lab
- Discounts on all skincare retail products at Shade Skin and Youth Lab
- An Employee Assistance Program

If you're a people person looking for a fulfilling role where you can make a difference every day, we'd love to hear from you. Application requirements To demonstrate your attention to detail, along with your CV, candidates should include a short cover letter, introducing yourself made for the "Attention of Dr Emily".

📌 Medical Receptionist (West Perth)
🏢 Shade Skin Cancer Medicine
📍 West Perth