Our Company:

At Snowy River Caravans, we pride ourselves on delivering an unforgettable experience to our customer through the prestigious products and exceptional quality we offer. Being a part of a global company, we are experiencing a substantial level of rapid growth as we embark on this journey to become a top leader in the industry. From humble beginnings, we have built a strong and passionate team that supports us in the planning for future development.

The Role:

We are seeking proactive Recall Administration Coordinators to support a major national caravan recall campaign.

This role will be responsible for managing customer data, booking appointments, coordinating communications, maintaining records, and providing administrative support to the Vehicle Compliance Manager. One of the roles will also be responsible for claim back communications to all China-based supply partners.

Key Responsibilities:

- Maintain recall databases and customer records
- Schedule inspections and repairs
- Process incoming correspondence
- Generate reports and completion tracking
- Support customer communications
- Coordinate documentation and regulatory records

You will need to demonstrate





- Mandarin language skills [written and verbal]
- Strong administration experience
- Excellent attention to detail
- Data entry and database management experience
- Proficiency in Microsoft Office
- Experience with CRM systems preferred

You will be rewarded with:

- Scheduled RDO program
- Employee Assistance Program [Sonda]
- Bi-Monthly BBQ, Employee of the Month
- Supportive team environmentOpportunity to contribute to an important customer safety program
- Diverse and friendly working environment where you will be treated with dignity, courtesy and respect
- Free in office parking

The above positions are open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.

At Snowy River Caravans we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

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📌 Vehicle Compliance Coordinators x 2 (Williamstown)
🏢 Snowy River Caravans
📍 Williamstown