Qualitative Research Director Melbourne, Aus Up to $AUD 150,000 + Super - (posted Aug 4 2026)

Job Spec: Qualitative Research | Brand | Customer | Innovation | Strategy | Behavioural Insights

If you're at your best exploring what makes people tick, challenging assumptions and helping clients see problems differently, keep reading.

This independent insights consultancy is known for tackling big commercial questions with smart thinking, creative research and genuine curiosity. Working across brand, customer, innovation and strategy, they partner with some of Australia's best-known organisations to uncover the human stories behind better business decisions.

As they continue to grow, they're looking for a Qualitative Research Director who loves great research but is equally excited by what's next. Someone who enjoys sharing ideas, building capability and helping shape how qualitative research continues to evolve.

The Opportunity

You'll lead fascinating qualitative projects from brief to debrief, building trusted client relationships and delivering insights that influence real business decisions. Beyond the day job, you'll have the opportunity to help grow the team's capability,



contribute fresh thinking and explore new approaches as qualitative research continues to evolve through technology, cultural understanding, behavioural science and changing client expectations.

What You'll Be Doing

- Leading strategic qualitative and mixed-method projects from proposal through to delivery.
- Designing discussion guides and moderating interviews, focus groups and workshops.
- Turning complex conversations into explicit, commercially relevant recommendations.
- Building long-term relationships with clients as a trusted advisor.
- Coaching and mentoring researchers, helping grow confidence and capability across the team.
- Contributing ideas that strengthen the agency's qualitative offer and keep it ahead of the curve.
- Supporting proposals, pitches and new business initiatives.

About You

About Resources Group

Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.

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📌 Qualitative Research Director (Melbourne)
🏢 Resources Group
📍 Melbourne