The right person will know exactly why this job sounds appealing.
We're a family-owned building company specialising in residential, insurance and strata repairs across Melbourne. Every day is different, and every day requires someone who enjoys bringing order to a busy environment.
This isn't just a reception role.
You'll be the person keeping our office running smoothly, supporting our team, coordinating jobs, communicating with clients, and making sure the hundreds of moving parts behind every project stay on track.
If you love ticking things off your list, spotting mistakes before anyone else, and creating order from organised chaos, we'd love to meet you.
About You
You're someone who:
- Naturally notices the small details.
- Enjoys learning new systems and processes.
- Takes pride in doing things properly the first time.
- Is calm when juggling multiple priorities.
- Communicates professionally with clients, suppliers and trades.
- Can work independently but isn't afraid to ask questions.
- Wants to be part of a close-knit team rather than just another employee.
Most importantly, you're confident without needing to be the loudest person in the room. You understand that before improving a process,
it's important to understand why it exists.
Your Responsibilities
You'll assist with:
- Answering and directing incoming calls.
- Scheduling trades and coordinating jobs.
- Liaising with clients, insurers, suppliers and subcontractors.
- Managing emails and correspondence.
- Preparing quotes and job documentation.
- Following up outstanding information.
- General office administration.
- Supporting the directors with day-to-day operations.
- Keeping our systems organised and up to date.
Experience
Experience in construction, insurance repairs or residential building is highly regarded but not essential.
Experience with ServiceM8 and Xero will be viewed favourably.
Above all, we're looking for someone with excellent organisational skills, attention to detail and the ability to learn.
About Melbourne Rebuild
We're proud of the reputation we've built.
Our team values honesty, quality workmanship, accountability and treating people with respect. We work hard, support each other and genuinely enjoy what we do.
We're not looking for someone to simply answer the phone—we're looking for someone who wants to become an significant part of a growing business.