Operations Supervisor (Administration & Transport Co-ordinator)

Panorama Coaches is a well-established and growing regional and Metro bus operator providing safe, reliable school and charter transport services across Victoria.

Due to continued growth, we are seeking an organised and proactive Operations Supervisor to join our Shepparton team and play a key role in supporting and expanding regional operations. This is a hands-on role focused on operational planning, driver support, compliance, customer service and administration, with emergency relief bus driving required only when operationally necessary.

This position is ideal for someone who can think on their feet, with strong administrative and organisational skills who enjoys working in an even-paced workplace and coordinating people and resources.

About the Role

Operational hours generally span from 6.30am to 4.00pm Monday to Friday. Flexibility is required, as operational requirements may occasionally necessitate changes to start and finish times. An on-call allowance (company phone supplied) is provided for after-hours operational support.

Key Responsibilities

Coordinate the daily operation of school and charter services.

Supervise, mentor and support drivers to ensure services operate safely, efficiently and professionally.

Manage driver rosters, daily service changes and vehicle allocations.

Liaise with schools, customers, drivers and internal stakeholders.

Complete operational administration, reporting and compliance documentation to support a safe, compliant and audit-ready operation.

Assist with charter bookings, quotations and scheduling (training provided).

Monitor service delivery and assist in resolving operational issues.

Support workforce planning and fleet availability.

Maintain accurate operational records and documentation.





Provide emergency relief school bus driving only when required to maintain continuity of service.

Maintain high standards of depot presentation, workplace housekeeping, and vehicle presentation.

You will be supported by our Shepparton based Administration Assistant and experienced Head Office team based in Diamond Creek.

About You

To be successful in this role you will have:

Strong administration and organisational skills.

Excellent communication and interpersonal skills.

High attention to detail and ability to prioritise competing tasks.

Intermediate to advances computer skills with the ability to confidently learn and operate multiple software platforms.

Ability to work independently while contributing to a team environment.

Current Working With Children Check, or willingness to obtain one.

A Heavy Vehicle Licence (minimum MR) or willingness to obtain.

Driver Accreditation Certificate (or willingness and ability to obtain).

Experience in administration, operations coordination or transport/logistics.

Experience supervising or coordinating staff.

Knowledge of scheduling, rostering or resource planning.

Experience working with government or contractual service requirements.

Previous experience in the passenger transport industry.

Why Join Panorama Coaches?

Full-time secure position with an established regional employer.

$80,000–$85,000 per year plus superannuation.

Company vehicle provided

On-call allowance with company phone provided.

Supportive and collaborative team environment.

Opportunity to influence and improve a growing regional operation

Variety in your day with a balance of administration, operations and coordination.

Training and professional development opportunities.

Opportunity to grow your career within an expanding transport business.

Enjoy extended time off during school holiday periods through planned leave arrangements (in co-ordination with the Administration Assistant).

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📌 Operations Supervisor (Administration & Transport Co-ordinator) (Shepparton)
🏢 Panorama Coaches
📍 Shepparton