Solutions Engineer, Commercial+ at Vanta.

About the role Vanta is dedicated to helping organizations establish and showcase their security posture through ongoing monitoring and validation.

In the position of Solutions Engineer, you will take charge of technical interactions with both commercial and enterprise clients, ensuring that our platform meets their security needs.

Location: Sydney, Australia Engagement: Full-time Team: Revenue

What you'll do

- Oversee the technical relationship with clients throughout the entire sales process, ensuring their needs are met and expectations exceeded.
- Develop an in-depth understanding of our product features, integrations, configurations, and the competitive landscape to effectively communicate value to prospects.
- Serve as the customer advocate by providing valuable market insights to the product team, helping to prioritize new features based on user feedback.
- Assist potential clients during their trial phase, guiding them through the functionalities of our platform to maximize their experience.
- Create and maintain technical documentation, product examples, and other resources to support the sales process and customer onboarding.
- Cultivate a collaborative and innovative atmosphere within the team, encouraging creative problem-solving and knowledge sharing.
- Design and execute strategies to enhance the transition from pre-sales to post-sales, ensuring a seamless customer experience.
- Collaborate with cross-functional teams to align technical solutions with customer requirements and business objectives.
- Analyze customer feedback and usage data to identify areas for improvement and contribute to product enhancements.
- Provide training and support to internal teams on technical aspects of our products and services.
- Participate in industry events and conferences to represent Vanta and engage with potential clients.
- Stay updated on industry trends and emerging technologies to continuously improve the solutions offered to clients.

Requirements





- A minimum of 4 years of experience in customer-facing technical roles, such as Solutions Engineer or Sales Engineer.
- Proven background in B2B SaaS environments, demonstrating an understanding of software solutions and their applications.
- Practical experience with major cloud platforms, including AWS, Google Cloud, and Microsoft Azure.
- Proficiency in operating systems such as Windows, MacOS, and Linux, along with a solid grasp of cloud application architecture.
- Strong project management capabilities, with the ability to adapt and thrive in a energetic startup environment.
- Basic knowledge of scripting languages, including Python, Ruby, Bash, or JavaScript, to facilitate technical discussions.
- A detail-oriented mindset that balances strategic thinking with technical execution.
- A keen interest in leveraging AI technologies to enhance operational efficiency and quality of work.

Nice to have

- Experience with REST API development and service integrations, which can enhance the technical offerings to clients.
- Previous work experience in the cybersecurity sector, providing insight into security challenges and solutions.
- Familiarity with compliance standards and frameworks relevant to security and data protection.

Skills & tools

- Proficient in AWS, Google Cloud, and Microsoft Azure
- Experienced with Windows, MacOS, and Linux operating systems
- Knowledgeable in scripting languages such as Python, Ruby, Bash, and JavaScript
- Understanding of REST APIs and their applications in software integration Practical notes

Practical notes

The compensation package includes a competitive salary along with equity options.

Employees benefit from a healthcare stipend for themselves and their dependents, 16 weeks of paid parental leave, and a health and wellness stipend. Additional allowances are provided for remote workspace setup, internet, and mobile phone expenses. Employees enjoy 20 days of annual leave, 9 company-paid holidays, and commuter benefits for those attending the office.

This position is hybrid, based in our Sydney office.

Vanta is committed to being an equal opportunity employer.

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📌 Solutions Engineer, Commercial+ (New South Wales)
🏢 Vanta
📍 New South Wales