Classification: SCHADS Level 4 - Maximum Term Full Time until 30 June 2027

About Ermha365

At ermha365, we are part of the Meridia Group and we work with clients with some of the most complex mental health and disability support needs in Victoria. We’re a lifeline for people who often feel like a “square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in.

We support individuals (consumers) in their own homes and within the community to build skills, confidence, and independence in everyday life. Our approach is recovery-oriented, trauma-informed, and person-centred, focused on enabling rather than doing, so individuals can exercise choice, control, and self-determination

About The Role

The Wellbeing Mentor Lived Living Experience or Non-Lived Experience role provides assertive community outreach and coordination of service provision for people with significant mental illness funded through the Commonwealth Psychosocial Support (CPS) program. The goal is to promote independence and build confidence of individuals. As a Wellbeing Mentor, there will be opportunities for you to assist with working alongside participants, providing strengths-based, trauma-informed and recovery-oriented psychosocial rehabilitation services through your lived experience lens.

We have two Wellbeing Mentor Lived Living Experience or Non-Lived Experience roles opportunities available. The role entails:

- Providing case management and assertive outreach to support a portfolio of participants and their families in their own home and community
- Providing short term assistance to enable participants to work towards their goals
- Assisting to build capacity and working towards outcomes identified by the participant




- Developing and maintaining professional relationships with participants and stakeholders
- Providing accurate and timely case notes including risk management and recovery plans
- This role involves significant outreach covering a broad catchment area of over 10 LGAs in the South East region of Melbourne. Use of a personal vehicle will be required.
- Hybrid working model with flexible service delivery between 8am-8pm Monday-Friday based on consumer needs

It is a requirement of this position to meet all compliance requirements concerning NDIS Work Screening, Working With Children's Check, work rights and possess a current & valid driver’s licence.

What we are looking for

Do you hold formal tertiary qualifications in the community sector – Social Work, Psychology, Cert V in Mental Health or Mental Health Peer Work or other relevant studies? Do you have a robust understanding of community mental health and services in the South East region of Melbourne, and experience in case management? Do you have the passion to use your experience in supporting individuals requiring psychosocial support to create linkages within their community and build their capacity and aide in their recovery?
Additional attributes we are looking for include:

- Thrives in a fast-paced environment with a high workload and enjoys staying productive and engaged
- Ability to work both autonomously, and contribute positively within a team, sharing ideas and working collaboratively
- Effective listening skills & an adaptable communication style
- Ability to advocate for others and to identify appropriate support networks with your knowledge of local area services




- Adaptable to change and the ability to think on your feet
- Lived or living experience of mental ill-health, or as a carer for someone living with dual diagnosis/disability are encouraged to apply
- Qualifications in Intentional Peer Support or a willingness to undertake training

We take appropriate actions to ensure that our staff and the people we support are as safe as possible. You will be expected to adhere to all OHS standards, requirements and processes, including (but not limited to) wearing appropriate PPE and regular hygiene and cleanliness practices

What we can offer you

- Support as needed utilising our 24/7 Employee Assistance Program
- Industry-leading induction and on the job training provided with access to free continuous online learning modules at your own pace
- Flexibility in working hours to suit work life balance
- Financial benefits including salary packaging to reduce your taxable income, novated leasing and discounts with a variety of Australian retailers
- A supportive team environment that is engaging and inspiring with the same vision and values
- Access to Fitness Passport, making it easier to stay active and healthy as we care about your health and wellbeing

ermha365 is committed to the safety, participation and empowerment of all children. Further information at https://www.ermha.org/child-safe-statement/

Diversity and Inclusion

We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at *******@ermha.org noting your preferred method of communication and contact details and a member of the team will be in touch

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📌 Wellbeing Mentor LLE (Dandenong)
🏢 ermha365
📍 Dandenong