Company Description Zero Express is a Brisbane-based courier and logistics partner supporting local businesses with fast, reliable, and responsible goods movement. The company offers same-day deliveries and tailored logistics solutions using an electric fleet, real-time tracking, and high-touch customer service. Clients choose Zero Express for its responsive communication, transparency, and commitment to their operational success.

A fully integrated customer portal, instant quoting, and live tracking make freight simple and manageable for businesses across town and the wider region.

Role Description The Office Manager is a full-time, on-site role based in Pinkenba, QLD, responsible for the smooth day-to-day running of the office and administrative functions. This role oversees office operations, including managing schedules, coordinating courier and logistics documentation, maintaining office supplies and equipment, and supporting leadership with reporting and basic record-keeping.

The Office

Manager acts as a key point of contact for customers and internal teams, handling inquiries, resolving routine issues, and ensuring a professional and consistent experience. Daily tasks include organizing correspondence, updating systems and databases, assisting with invoicing or job entry,



and supporting compliance with company policies and procedures. The role also contributes to process improvements and helps foster a collaborative, service-focused office environment.

Qualifications

Strong Communication and Customer Service skills to interact professionally with clients, drivers, and internal stakeholders.

Experience in Office Administration and Administrative Assistance to manage daily workflows, documentation, and scheduling.

Ability to use and maintain Office Equipment and basic office technology, including computers, printers, phones, and productivity software.

Previous experience in a logistics, transport, or service-based environment is advantageous.

Solid organizational and time management skills with attention to detail and accuracy in data entry and record-keeping.

Proficiency with common office software (e.g., Microsoft Office or Google Workspace) and comfort learning new systems or portals.

Ability to work in office full time in Pinkenba, QLD, and collaborate effectively in a fast-paced setting.

Relevant vocational training or a certificate in business administration or a related field is beneficial.

📌 Office Manager (Queensland)
🏢 Zero Express
📍 Queensland