Digital Account Manager
Looking for more than just another agency job?

At Patch Agency, we're looking for an experienced Digital Account Manager to join our growing Brisbane team.

This role is ideal for someone who enjoys building strong client relationships, thinking strategically and helping businesses grow through digital marketing.

Working alongside our Senior Digital Account Manager, you'll become the primary point of contact for a portfolio of clients, collaborating with our specialists across Google Ads, SEO, Meta Ads, Email Marketing, and Content Creation to deliver exceptional results.

If you're looking for greater ownership, exciting clients and the opportunity to grow your career with an ambitious agency, we'd love to hear from you.

Life at Patch Agency

Patch Agency is a full-service digital marketing agency based in Brisbane CBD, partnering with luxury businesses across hospitality, beauty, fashion, and lifestyle.

We're a collaborative team that genuinely enjoys helping businesses grow. We pride ourselves on delivering exceptional client service, building long-term partnerships and producing marketing that makes a measurable impact.

As we continue to grow, we're looking for people who are proactive, commercially minded and passionate about delivering outstanding client experiences.

What You'll Be Doing

As a Digital Account Manager, you'll play a key role in ensuring our clients receive exceptional service while helping drive the success of their digital marketing strategies.

Reporting directly to our Senior Digital Account Manager, you'll:

- Build strong, long-term relationships with clients and become their trusted day-to-day marketing advisor.

- Lead client meetings,



present campaign performance and confidently communicate recommendations and next steps.

- Coordinate the delivery of projects across our Google Ads, SEO, Meta Ads, Email Marketing, and Social Media.

- Review campaign performance alongside our digital specialists, identify opportunities for improvement and help shape future strategy.

- Manage multiple client accounts while ensuring projects are delivered on time and to an exceptional standard.

- Proactively identify opportunities to grow client accounts and improve marketing performance.

- Collaborate closely with our creative and digital teams to ensure campaigns are delivered seamlessly.

- Maintain clear communication with clients, keeping them informed, supported and confident throughout every stage of their marketing journey.

What We’re Looking For

We're looking for someone who enjoys working directly with clients and thrives in a quick-paced agency environment.

You’ll ideally have:

- Proven experience managing multiple digital marketing clients within an agency environment.

- A strong understanding of at least one or more of the following: Google Ads, SEO or Meta Ads, with a broader interest in digital marketing strategy.

- Experience presenting reports, recommendations and marketing strategies to clients.

- Excellent communication and relationship-building skills.





- Strong organisational skills with the ability to manage multiple priorities.

- A proactive approach to problem-solving and identifying growth opportunities.

- Exceptional attention to detail and a genuine passion for delivering outstanding client experiences.

Most importantly, you're someone who takes ownership, enjoys building trusted client relationships and is always looking for ways to help clients achieve better results.

Why Join Patch?

We're committed to creating an environment where great people can do their best work.

When you join Patch, you'll enjoy:

- Working with a diverse portfolio of exciting clients across multiple industries.

- The opportunity to work alongside dedicated specialists in Google Ads, SEO, Meta Ads, Content Creation and Web Development.

- Genuine career progression as the agency continues to grow.

- A collaborative and supportive team culture where your ideas are valued.

- A modern Brisbane CBD office.

- Regular opportunities to expand your skills across strategy, performance marketing and client management.

- The chance to make a genuine impact on both our clients' success and the future growth of the agency.

Is This Role Right for You?

This role is suited to someone who enjoys building relationships just as much as delivering great marketing.

You’ll love this role if you enjoy taking ownership, solving problems, working collaboratively with specialists and becoming a trusted advisor to your clients.

If you’re looking for a long-term opportunity where you can continue developing your career while working with a supportive, ambitious team, we’d love to hear from you.

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📌 Digital Account Manager (Queensland)
🏢 Patch Agency
📍 Queensland