Woods & Co Recruitment are excited to be partnering with a growing Australian payments technology business to find their next Customer Support Coordinator. This is an excellent opportunity to join a stable and expanding organisation where you'll become a key point of contact for businesses and technicians, helping deliver exceptional service and ensuring requests are managed efficiently from start to finish. We're keen to speak with candidates from customer service, customer support, administration, service coordination, logistics coordination or operations support backgrounds who enjoy building relationships, solving problems and working in a fast-paced environment.

Woods & Co Recruitment are excited to be partnering with a growing Australian payments technology business to find their next Customer Support Coordinator. This is an excellent opportunity to join a stable and expanding organisation where you'll become a key point of contact for businesses and technicians, helping deliver exceptional service and ensuring requests are managed efficiently from start to finish. We're keen to speak with candidates from customer service, customer support, administration, service coordination, logistics coordination or operations support backgrounds who enjoy building relationships, solving problems and working in a fast-paced environment.

What's in it for you?

- Join a growing and well-established Australian technology business
- Become a key member of a supportive and collaborative team
- Genuine long-term career development opportunities




- Diverse and engaging role with plenty of variety
- Ongoing training and exposure to multiple areas of the business

What you'll do:

- Coordinate customer requests from start to finish, ensuring everything runs smoothly
- Liaise with customers, internal teams and external service providers to achieve successful outcomes
- Manage multiple jobs simultaneously while providing regular updates and maintaining accurate records
- Build strong relationships through proactive communication and exceptional service
- Work collaboratively with the operations team to support continuous improvement and day-to-day business activities

What we're looking for:

- Proven experience in customer service, customer support, administration or service coordination
- Robust communication skills with the ability to build rapport quickly
- Excellent organisational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Positive, proactive and customer-focused approach to work

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members, and genders of the LGBTQI community and people with disability.

*only shortlisted candidates will be contacted.

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📌 Customer Service Coordinator (Kingston)
🏢 Woods
📍 Kingston