Client Advisor | Oris Boutique Melbourne

Join an Independent Swiss Watchmaker with a Legacy Since 1904

At Oris, we believe luxury is about authenticity, craftsmanship, and meaningful connections. Since 1904, we've remained proudly independent, creating exceptional Swiss mechanical watches for those who appreciate timeless design and purpose-driven innovation.

As we continue to grow our presence in Australia, we're looking for an experienced Client Advisor to join our Melbourne Boutique. This is an opportunity to represent one of the world's most respected independent watchmakers while delivering memorable luxury experiences that build lasting client relationships.

If you're passionate about luxury retail, enjoy cultivating genuine client connections, and thrive in an workplace where service excellence is everything, we'd love to hear from you.

The Opportunity

As a Client Advisor, you'll play an integral role in the boutique's success by creating exceptional client experiences from the moment a customer walks through the door. More than selling timepieces, you'll become a trusted advisor, introducing clients to the craftsmanship, heritage, and innovation that define Oris.

Working alongside an experienced boutique team, you'll gain exposure to every aspect of the business—from luxury retail and client development to boutique events, after-sales service, and brand activations.

This is a role for someone who is commercially driven, naturally curious, and passionate about building long-term relationships that extend well beyond the initial purchase.

What You'll Be Doing

- Deliver a world-class luxury client experience at every touchpoint.

- Build meaningful, long-term relationships through proactive clienteling and follow-up.





- Showcase and sell Oris mechanical timepieces and accessories while sharing the unique story behind the brand.

- Grow and maintain an active client database through networking, referrals, and boutique events.

- Support boutique events and exclusive client experiences.

- Assist clients with after-sales enquiries and service coordination.

- Maintain exceptional visual merchandising and boutique presentation standards.

- Perform daily security stock counts and inventory management.

- Work collaboratively with the boutique team to achieve sales targets and KPIs.

- Be a passionate ambassador for the Oris brand and its values.

About You

You understand that luxury retail is about creating memorable experiences, not simply making sales.

You'll bring:

- Experience in luxury retail, premium fashion, jewellery, watches, automotive, hospitality, or another high-end client-focused environment with a minimum of 2 years experience.

- A proven ability to achieve and exceed sales targets.

- Confidence building genuine client relationships that drive repeat business.

- A polished, professional, and engaging communication style with strong interpersonal skills.

- A proactive mindset with a passion for delivering exceptional service.

- Strong organisational and time management skills.

- A collaborative approach and positive attitude.

- Flexibility to work weekends, late-night trading, and boutique roster requirements.

What Success Looks Like

Our best Client Advisors are naturally curious,



commercially minded, and genuinely enjoy helping clients discover something special. They understand the importance of storytelling, relationship building, and creating memorable moments that inspire loyalty for years to come.

If you love connecting with people and delivering elevated experiences, you'll feel right at home.

Why Join Oris?

Joining Oris means becoming part of a globally respected independent Swiss watchmaker with more than 120 years of heritage and innovation.

You'll enjoy:

- Ongoing product and luxury sales training

- Career development opportunities

- Staff product discounts

- Performance-based sales incentives

- A supportive, collaborative boutique culture

- The opportunity to work with one of Switzerland's leading independent watch brands

Our Culture

Our Melbourne Boutique is built on collaboration, professionalism, and a genuine passion for exceptional client experiences.

Led by an experienced Boutique Manager, you'll join a close-knit team that celebrates success together, supports each other's growth, and continually develops through ongoing coaching and product education. With exciting new collections launched throughout the year, there's always something new to learn and share with clients.

Begin Your Journey with Oris

If you're ready to build a career within the world of Swiss luxury watchmaking and represent a brand known for craftsmanship, independence, and authenticity, we'd love to meet you.

For more information about Oris, visit www.oris.ch

Interview Process

Stage 1: Initial interview via Microsoft Teams with the Hiring Manager.

Stage 2: In-person interview with the Hiring Manager and General Manager at Oris Australia (smart business attire).

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📌 Client Advisor Oris Boutique Melbourne
🏢 ORIS Australia
📍 Melbourne