As a Customer Assistant, your role is to help create thoughtful and joyful experiences in-store. The kind that stay with people long after they’ve walked out the door. You’ll bring energy, warmth, and integrity to everything you do; whether it’s delivering exceptional service, supporting your teammates, or helping your store shine.

This is a hands‑on, people‑first role where no two days are the same - and we love that.

What You’ll Do

- Create meaningful customer moments with personalised service and genuine care
- Support store performance by working together and following through on what matters
- Merchandise with intention - keeping the space inspiring, beautiful, and brand‑aligned
- Be a go‑to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment
- Keep things moving, support your teammates, and help create a workplace that’s as fun as it is focused

About You

- You care about people, and it shows; in your service, your attitude, and your follow‑through
- You bring warmth, curiosity,



and a can‑do mindset to every shift
- You’re reliable, collaborative, and proud to be someone your team can count on
- You’re always learning and love growing alongside your team
- You know that excellent culture doesn’t just happen... you help create it

What You’ll Love

- Monthly store bonus program and performance‑based incentives
- Recognition that feels real -with shoutouts, milestones, and meaningful celebration
- Access to our Employee Assistance Program (EAP) for you and your immediate family
- Support to grow with leadership development, coaching and progression opportunities
- A team and culture where people matter, and every day brings something a little special

Ready to create moments that matter?

Join a team where we keep things fun, lift each other up, and help customers feel at home - one scented moment at a time.

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📌 CUSTOMER ASSISTANT - Craigieburn (Williamstown)
🏢 Dusk
📍 Williamstown