Acenda Group, Melbourne-based, is seeking individuals to join our insurance contact centre in a permanent role with structured training and hybrid work arrangements after training. This is a great prospect to move into a corporate environment from a customer-facing role.
You will deliver exceptional service on inbound calls, handle enquiries from customers and financial advisers, meet SLA/KPI targets, resolve queries efficiently, build strong internal relationships, identify risk and
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📌 Hybrid Inbound Customer Service Specialist (Melbourne)
🏢 MLC Life Insurance
📍 Melbourne
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