Are you organised, hands-on and passionate about fashion? We're looking for a motivated and reliable Warehouse & Customer Service Assistant to join our growing team at Bae The Label.

This is a diverse role that combines warehouse operations, inventory management and showroom customer service. If you enjoy variety, take pride in your work and thrive in a fast-paced environment, we'd love to hear from you.

About Bae The Label

Bae The Label is an Australian women's fashion brand dedicated to creating elevated wardrobe essentials for the contemporary woman. As a growing business, we're passionate about delivering exceptional products and an outstanding customer experience.

We're looking for someone who shares our values, has a strong work ethic and enjoys being part of a collaborative team.As our Warehouse & Customer Service Assistant, the majority of your time will be spent supporting our warehouse and eCommerce operations, including order fulfilment, garment preparation, inventory management and maintaining our high operational standards.

You'll also provide support in our showroom, assisting customers and helping deliver the premium shopping experience Bae The Label is known for.

About the Role

Warehouse Operations

Pick, pack and dispatch online customer orders accurately and efficiently.

Receive incoming deliveries and check stock against packing documentation.

Steam, inspect, fold, tag and repackage return garments ready for sale.

Conduct quality control checks to ensure every garment meets Bae The Label's standards.

Replenish warehouse stock locations and maintain organised inventory storage.

Assist with stocktakes and inventory reconciliation.





Process customer returns and exchanges.

Prepare stock for new collection launches, photoshoots, promotional campaigns and warehouse sales.

Create courier consignments and prepare daily freight collections.

Maintain warehouse cleanliness, organisation and presentation.

Assist with general warehouse duties and operational projects as required.

Retail Showroom

Welcome customers into the showroom and provide a premium shopping experience.

Assist customers with styling advice, product information and sizing recommendations.

Process retail sales through the point-of-sale system.

Prepare fitting rooms and assist customers during appointments.

Replenish showroom stock throughout the day.

Steam and present garments to ensure the showroom is always beautifully merchandised.

Maintain high visual merchandising and housekeeping standards.

Assist during collection launches, promotions and special events.

About You

We are looking for someone who:

Is reliable, punctual, and hardworking

Has strong attention to detail

Is physically capable of standing, packing and moving stock

Works well independently and within a team

Previous retail or warehouse experience is preferred

Is proactive, reliable and punctual.

Works well independently while also being a supportive team member.

Why Join Bae The Label?

- Be part of a growing Australian fashion brand.
- Friendly, supportive and collaborative team culture.
- Staff discounts on Bae The Label collections.
- Opportunity to grow and develop your career as the business expands.
- A varied role where no two days are the same.

Hours

This is a full-time position, working Monday to Friday.

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📌 Warehouse & Customer Service Assistant (Williamstown)
🏢 Bae The Label
📍 Williamstown