Medical Receptionist / Secretary
Full-Time or Part time 30+ hours per week
Melbourne Skin & Dermatology is a specialist dermatology practice operating from modern, purpose-built medical facilities in Rowville and Ringwood.
We are a trusted, patient-focused practice providing a wide range of medical, surgical, and cosmetic dermatology services. Our commitment is to deliver exceptional skin care through clinical excellence, compassion, and a genuine focus on the patient experience.
Visit our website for more information:
www.dermatology.melbourne
Medical Receptionist / Secretary
Full-Time or Part time 30+ hours per week
Melbourne Skin & Dermatology is a specialist dermatology practice operating from modern, purpose-built medical facilities in Rowville and Ringwood.
We are a trusted, patient-focused practice providing a wide range of medical, surgical, and cosmetic dermatology services. Our commitment is to deliver exceptional skin care through clinical excellence, compassion, and a genuine focus on the patient experience.
Visit our website for more information:
www.dermatology.melbourne
The Role
This is a part-time or full-time position offering an hourly rate between $30 and $38 based on experience + superannuation + discretionary bonus.
In this role, you'll play an important part in creating a positive and professional experience for our patients. You'll support our dermatologists and clinical team in the smooth,
efficient running of the practice and contribute to an environment that is caring, organised, and patient-centred.
Key responsibilities include:
- Managing reception and general secretarial duties
- Meeting and greeting patients at reception
- Coordinating and facilitating phototherapy treatments
- Managing phone and email enquiries
- Billing patients and processing Medicare claims
- Scheduling and confirming appointments
- Supporting patient management and general administration tasks
- Opening and/or closing the clinic
Essential Criteria
- Availability to work Saturdays, 9:00 am – 12:45 pm
- Availability to work across both Rowville and Ringwood locations
- Availability for two to three 11:00 am – 7:00 pm shifts per week
About You
We're looking for someone who is professional, warm, and adaptable — someone who thrives in a team environment yet can also work confidently and independently.
To be successful in this role, you will have:
- Strong proficiency with standard IT systems (experience with Genie software is advantageous)
- Excellent written and verbal communication skills
- Exceptional interpersonal and patient service skills
- Strong organisational ability with attention to detail and accuracy and ability to multi-task in a rapid-paced reception environment
- A proactive mindset and willingness to improve processes and patient experience