The role: We have an exciting opportunity for an enthusiastic individual with administrative/client services experience to join our team as the Client Services Co-ordinator. ? Comprehensive onboarding and support will be provided.

Your responsibilities include: All functions of the client experience at Pepper Kids

Handling any client concerns & complaints

Daily email management, opening, forwarding, actioning, and filing as required

Answering phone calls and scheduling appointments

Managing bookings and cancellations

Document management

Managing client and staff queries and concerns in collaboration with the Clinic Manager

Data input and maintenance for our practice management software

Other ad hoc tasks as required The hours: ⏳Monday to Thursday 8.30am to 5.30pm ?Short-day Fridays (either finish at lunch or start at lunch) About us: Pepper Kids Therapy is an allied health practice that provides a holistic approach to client care through speech pathology, occupational therapy, and psychology.

Benefits: ✅ Registered NDIS provider ?Supportive environment - teamwork, working in a team of 3, that make up Client Support Services

?Paid Parental Leave - up to 12 weeks ?EPA (Employee Assistance Program) ?Career Growth - Stand-out performers have the opportunity for career advancement with Pepper Kids ?Fitness Passport What you will need to join the team: We recruit on the philosophy of finding the best culture contributors for our team, with a focus on personality, attitude and long-term career potential. To be considered for the position,



you will need a minimum of 2 years' experience in an admin role in a fast-paced environment and be able to demonstrate the following: Great attention to details

Great attitude towards customer service and presentation

Intermediate Microsoft Office/Google Workspace skills

Ability to prioritise tasks

Energetic, flexible and independent

Understanding and respect for cultural diversity and differing abilities

Assertive and patient communicator

Committed to learning and implementing new skills

Capable of working alone and as a valued team member

Committed to advancing the lives of people with disabilities In short, a people’s champion and a wizard at getting tasks done ?? If this is you, then we want to hear from you!! If this is you, then feel free to apply directly to Therise (Operations Manager [email protected] or [email protected] or apply via Seek. Or contact Therise Davis - 07 3540 7926 Qualifications Microsoft Platform Additional Information You are welcome here.

Our quick-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

📌 (PKT) Administration Assistant (Queensland)
🏢 Pepper Kids Therapy
📍 Queensland