Dental Assistant/ Patient Coordinator- Orthodontics

Are you an experienced Dental Assistant ready for more variety, autonomy and patient connection?

Urban Smile is looking for a confident Dental Assistant / Patient Coordinator to join our Brunswick and Hawthorn clinics in a senior, hands-on orthodontic role.

This is not a standard chairside-only position. You will be involved across the full patient journey, from consulting and treatment coordinating with the patient and our Oral Health Therapists through to chairside support, Dental Monitoring workflows, clinical ordering and helping keep the clinic running smoothly.

About Urban Smile

Urban Smile is a modern, specialist-led orthodontic clinic focused on making high-quality orthodontic care more accessible, convenient and personalised.

Led by Specialist Orthodontists Dr Sarah Lawrence and Dr Igor Lavrin, who have over 25 years experience in Orthodontics, we're on a mission to deliver onfident smiles with top tier care and innovative treatment.

About the role

This is a 4-day-per-week role working across our Brunswick and Hawthorn locations.

You will be responsible for:

- Dental assisting for orthodontic and aligner appointments
- Providing consultations and treatment coordination
- Helping patients understand their treatment options and next steps
- Asisiting Dental Monitoring workflows and patient communication




- Clinical ordering, stock management and clinic readiness
- Taking digital records and supporting treatment documentation
- Supporting appointment flow and delivering a great patient experience
- General administartive duties and appointment scheduling
- Taking initiative and helping the clinic stay organised and on track

About you

You will be a great fit if you:

- Have experience as a Dental Assistant, ideally in orthodontics
- Enjoy both clinical and patient-facing work
- Are confident communicating on on one with patients
- Are organised, proactive and comfortable working with autonomy
- Have strong attention to detail and high clinical standards
- Are confident using technology and open to learning recent systems
- Can work across both Brunswick and Hawthorn locations
- Bring a calm, positive and team-focused approach

Why join Urban Smile?

- 4-day-per-week role- work life balance
- Senior, varied position with genuine autonomy
- Modern specialist-led orthodontic clinics
- Positive team culture and monthly incentive bonus
- Opportunity to work across clinical, consultation and patient coordination workflows
- Ongoing training, mentoring and development
- A role where you can genuinely influence the patient experience and clinic flow

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📌 Dental Assistant/ Patient Coordinator- Orthodontics (Williamstown)
🏢 Urban Smile
📍 Williamstown