Clark Rubber National Support Office – Hawthorn, VIC
Full Time

Accounts Receivable Officer

Clark Rubber National Support Office – Hawthorn, VIC
Full Time

Who Are We?

Clark Rubber has been an iconic Australian brand for over 80 years. With a national network of franchise and company-owned stores across Australia and New Zealand, we're recognised as the destination for pools, foam and rubber products.

Our National Support Office in Hawthorn provides the expertise, systems and support that enable our network to succeed. We pride ourselves on being collaborative, customer-focused and always looking for ways to improve how we work.

We're looking for an experienced Accounts Receivable Officer to join our Finance team and play a key role in ensuring the financial health of our business through effective debtor management, accurate invoicing and exceptional customer service.

About the Role

Reporting to the Finance Manager, you will be responsible for managing the end-to-end accounts receivable function across our franchise network and company-owned stores. This is a hands-on role requiring excellent attention to detail, strong communication skills and the confidence to build positive relationships while ensuring timely collections.

You will work closely with Finance, Retail Operations and our store network to resolve account queries, maintain accurate customer records and support continuous improvements across our receivables processes.

What You’ll Be Responsible For

Your responsibilities will include:

- Preparing and processing weekly and monthly franchise fee invoices and supplier rebate invoices.

- Raising invoices for stock purchases and recharge items across the business.
- Managing debtor ageing reports and proactively following up outstanding accounts.
- Preparing and processing direct debits for royalties, stock purchases and other charges.
- Reconciling customer accounts and investigating payment discrepancies.




- Responding to invoice queries and resolving account issues promptly.
- Performing credit checks and establishing new business customer accounts.
- Maintaining accurate customer account records within Pronto and related systems.
- Assisting with cash flow reporting and collections reporting.
- Supporting month-end, year-end and audit requirements.
- Providing backup support for finance processes including franchisee payment reconciliations.
- Participating in finance projects and continuous process improvement initiatives.

About You

To be successful in this role you will bring:

- At least 5 years’ experience in an Accounts Receivable, Credit Control or similar finance role.
- A strong understanding of debtor management, collections and accounts receivable processes.
- Experience using ERP or accounting systems such as Pronto (or similar).
- Intermediate to advanced Microsoft Excel skills.
- Excellent numerical accuracy and a high level of attention to detail.
- Strong written and verbal communication skills with the ability to build positive working relationships.
- The confidence to professionally manage debtor conversations and resolve payment issues.
- Strong organisational skills with the ability to prioritise competing deadlines.
- A proactive mindset with the ability to work independently while contributing positively to a collaborative team.

Why Join Clark Rubber?

At Clark Rubber you'll become part of a supportive National Support Office where your contribution genuinely makes a difference.

We offer:

- A cooperative and friendly team environment.
- Hawthorn location with convenient public transport access.
- Opportunities to contribute to process improvement initiatives.
- A stable, well-established Australian business with an iconic national brand.
- Ongoing learning and development opportunities.
- Employee discounts across the Clark Rubber network.

Please note: Only shortlisted applicants will be contacted.

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📌 Accounts Receivable Officer (Williamstown)
🏢 Clark Rubber
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