MCM House creates beautiful, up-to-date furniture that captures the relaxed, coastal Australian lifestyle. Our timeless designs are crafted with natural materials, reflecting our commitment to quality and thoughtful craftsmanship.

ABOUT THE ROLE

We’re seeking a driven and relationship-focused TradeDevelopmentManager to join our Retail team, based inour flagship showroom. In this role you’ll be responsible for growing MCM HOUSE’s trade revenue by building and managing a portfolio of top-tier interior designers, architects and stylists — delivering an exceptional client experience from initial engagement through to project completion.

KEY RESPONSIBILITIES

Trade Account Management

- Build, develop and maintain strong, long-term relationships with trade clients including interior designers, architects and stylistspurchasing MCM HOUSE products
- Manage and grow a portfolio of top-tier trade accounts, ensuring high engagement and client satisfaction throughout the project lifecycle– quoting, closing, post sales.
- Maintain consistent, strategic communication with trade accounts on a weekly basis– inviting clients into the showroom for private appointments, visiting trade clients at their office/studio,leadinghostingactivation events in the showroom to create trade activityand community.

Sales Growth & Business Development

- This is sale's driven role with a focus on building deep longterm trade relationships for MCM HOUSE retail division
- Achieve or exceedpersonalsales targets, KPIs and revenue goals through new business acquisition and expansion of existingtradeaccounts
- Identify and pursue new trade opportunities across residential markets; develop strategic plans to grow the trade division and increase market sharefor the retail division

Strategic Planning & Brand Engagement





- Contribute to the strategic development of the MCM HOUSE trade program, identifying key market segments and emerging opportunities
- Represent MCM HOUSE as brand ambassador within the design and architecture community through networking, events and industry engagement
- Host and coordinate trade-focused events including product launches, showroom previews and networking functions

Product Expertise & Client Solutions

- Provide expert advice on furniture collections, materials and finishes, communicating new collections in a timely manner
- Recommend tailored product solutions that meet the design, functional and budget requirements of trade clients
- Prepare and deliver professional presentations, proposals and project-based quotes tailored to client requirements
- Administration of qualifying, approving and setting trade accounts in MCM HOUSE system
- Administration
- Quote follow up – Calling, emailing, visitingclients
- Order management – Keeping trade clients upto date on their trade orders
- Creating MCM HOUSE sample boxes
- Prepare and present monthly sales reports, forecasts and account performance updates

ABOUT YOU

- Proven experience in trade sales, account management or business development, ideally within furniture, interiors or design
- Established network within the interior design, architecture or property development community is highly desirable
- Strong commercial acumen with the ability to identify and capitalise on growth opportunities
- Excellent communication, relationship-building and negotiation skills with confident presentation ability
- Highly organised with the ability to manage multiple projects and client relationships simultaneously

At MCM House, we're committed to diversity and inclusion. We welcome applicants from all backgrounds - please avoid including personal details like age, marital status, or photos in your application.

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📌 TRADE DEVELOPMENT MANAGER (Northern Beaches Council)
🏢 MCM House
📍 Northern Beaches Council