AFCA in Australia is seeking an Incident & Problem Manager to be the operational authority for service restoration and stability across our technology landscape. You will lead major incident responses, coordinate cross-functional teams and drive root cause analysis to reduce recurring issues.
Working with Service Desk, Application Support and Engineering, you’ll ensure incidents are managed effectively, minimize business impact and translate lessons learned into practical improvements.
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📌 Incident & Problem Manager — Service Reliability Leader (New South Wales)
🏢 AFCA
📍 New South Wales
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