About our company

For over 25 years, Slimline Warehouse has been a trusted leader in providing display solutions for businesses across Australia. We're known for delivering high-quality products designed to enhance brand visibility and drive results. We operate a real warehouse and we're 100% online.

If you're looking to start your career with a company that values people, learning, and growth, this is an excellent opportunity to join an established and supportive team.

About the Role

We are looking for an enthusiastic Junior Sales Customer Service Admin to support our high-performing sales team. This is a great entry point into a growing business, you'll be the friendly first point of contact for customers, helping with enquiries, order processing and day-to-day sales admin, while learning the ropes from an experienced team.

No prior experience is necessary, we're looking for the right attitude and we'll invest in training and developing you.

As Slimline continues to grow nationally, we are expanding our sales support function and investing heavily in capability, training, and development.

Key Responsibilities

- Respond promptly and professionally to customer enquiries via phone and email
- Process orders, quotes, and follow-ups accurately and efficiently
- Maintain and update customer records and sales data in CRM




- Support the sales team with administrative tasks, reporting and account coordination
- Liaise with other departments to track order status and resolve customer queries
- Assist with follow-up on existing customer accounts under guidance from senior team members
- Collaborate with internal teams to ensure a seamless customer service experience

The Successful Candidate Will Have

- A solid willingness to learn and grow within a sales customer service function
- Good written and verbal communication skills
- Solid organisational skills and attention to detail
- Comfortable working with phones, email and standard Microsoft Office Suite (e.g. Excel, Outlook)
- Ability to follow processes accurately, especially around data entry and order handling
- A positive, can-do attitude and reliability

Highly Regarded (not essential)

- Some exposure to customer service, admin, retail or sales environments
- Interest in display solutions, signage, POS products or retail fit-out

Personal Attributes

- Eager to learn, coachable, and open to feedback
- Reliable and punctual, with a strong work ethic
- Alignment with our core values: Customer Focus, Performance-first Culture, Integrity, One-Team, Growth and Sustainability

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📌 Junior Sales Customer Service Admin (Williamstown)
🏢 Slimline Warehouse
📍 Williamstown