Link to process walkthrough: https://www.loom.com/share/1928763b2b514bea9fc916488daa7e81

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Brief overview of this role:

The Product Design Manager is a hybrid ownership role responsible for product outcomes end-to-end - from early concept and UX exploration through to delivery, release, and production performance.

At Sitemate, Product Design Managers combine UX/UI design expertise with product ownership and delivery management. You’ll work in small, high-trust teams alongside engineers to define problems, design solutions, shape requirements, plan delivery, and take responsibility for what ships - including how it performs once live.

Design, product, and delivery are not separate disciplines here; they are one integrated role. We believe the future of product teams - especially in an AI-accelerated world - belongs to builders who can own all three.

Employment

Full-time

Based: Melbourne, Australia or Sydney, Australia

Remuneration (Including Super): AUD $60,000 - $150,000 pending your experience

About Sitemate

Sitemate builds best-in-class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster.

Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day.

We’ve achieved strong product-market fit - generating thousands of new monthly leads through word-of-mouth and organic marketing alone.

Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting-edge product design to build tools that modernise one of the world’s largest and most essential industries.

Life at Sitemate

At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day.

We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure.

We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51.

How We Work

Transparency: Monthly All-Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a “Life Story” from one team member - building genuine connection and understanding across our global team.

High Velocity:



We use best-in-class, integrated systems to eliminate manual work and give you the information you need to make fast, high-quality decisions.

Drive: You’ll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests.

Autonomy: We focus on outcomes, not hours. You’ll have flexibility to manage your day, with no time monitoring or unnecessary meetings.

Collaboration: You’ll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day.

What We Offer

Competitive, performance-based remuneration

Equity options - own a piece of what you’re helping to build

20 days paid annual leave, plus sick, carer’s, and compassionate leave

Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)

Learning & Development - professional growth budget and transparent career plans

Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources

Laptop and home office setup budget

Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year

Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions

Melbourne office perks - micro-roasted coffee bar, on-site parking & bike storage, wellness & mothers rooms, opposite Southern Cross station

Equal Opportunity

We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.

Learn More About Sitemate

? Podcasts

2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture

2023: CMO Lance Hodgson - on accelerating your career

2022: CTO Tim Bray - on building quality features that solve real customer problems

? Want to know what it’s like to work at Sitemate?

Hear it straight from the team: People of Sitemate

⭐ Read what our customers say: G2 Crowd, Trust Radius

? Team Offsites: 2022, 2023, 2024, 2025

? Day-to-Day

Design & Product Scoping

Preparing high-level concept designs for internal review and customer validation

Conducting customer research when required

Preparing detailed UX flows and high-fidelity UI designs

Creating information architecture (IA) diagrams

Defining and reviewing feature scope and acceptance criteria

Delivery & Engineering Collaboration





Working closely with engineers and peers to plan, prioritise, and deliver work

Reviewing completed engineering work

Production Ownership & Monitoring

Monitoring released features and reporting on usage metrics

Identifying and raising UX gaps, quality issues, and edge cases

Monitoring production support issues and triaging fixes

Collaboration & Communication

Maintaining regular collaboration with product/design leadership

Communicating clearly in writing (Slack, Confluence, Jira)

⚡ Challenges

Breadth of ownership - This is not a pure design or pure product management role. You will move between design, product scoping, delivery coordination, and production support within the same day. If you're looking to specialise in a single discipline, this role won't be the right fit.

Pace - We move very quickly. You'll need to be excited to learn fast and ship frequently, not wait for perfect conditions.

Owning the outcome, not just the output - You're responsible for what gets built, not just the designs you hand over. If something ships with unclear UX, missed edge cases, or bugs that trace back to insufficient scoping, that's your problem to own and fix.

Support and triage are part of the job - Monitoring production, triaging issues raised by customer support, and ensuring quality post-release is core to this role, not a distraction from it.

Strong culture and operating standards - We have a strong culture based on core values and standard operating procedures. You may need to unlearn a few things from previous experience.

✅ Who This Role is For

Product minded people who enjoy owning product outcomes end-to-end

Designers who want deeper accountability and delivery ownership

Product thinkers who are comfortable moving between UX, scoping, and execution

Individuals energised by pace and shipping

? Who This Role is Not For

People who only want to design and are not interested in delivery or product ownership

Designers who prefer handing off work rather than owning outcomes through to production

Individuals who want clearly separated roles without cross-functional accountability

? Skills & Tools

Must Have

Solid ownership mindset with accountability for outcomes

Experience leading product delivery end-to-end (Product Owner or similar)

Proactive in experimenting with AI tools to drive efficiency

Proficient in Figma, including UI libraries and design systems

Strong UX/UI fundamentals with a user-centred approach

Experience designing web and/or mobile applications

Excellent written and verbal communication

Comfortable with ambiguity and pragmatic trade-offs

Strong visual design skills and attention to detail

Nice to Have

SaaS product experience

Working knowledge of HTML/CSS

Essential Tools

Figma

Jira

Confluence

Slack

Mixpanel (or other product analytics tools)

Bonus Tools

Figma Make

Claude Code

PLEASE Note

We do not use recruitment partners or services, so please save your time and don't reach out

📌 Product Owner/Design Manager (Melbourne)
🏢 Sitemate
📍 Melbourne