We are currently seeking a compassionate and reliable part-time Care Partner to support our Aged Care and Department of Veterans’ Affairs (DVA) clients in the Shepparton region.

This is a case management-focused role where you will coordinate and monitor care services, ensuring clients receive high-quality, person-centred support tailored to their goals and needs. Beginning with approximately 25 hours per week with opportunity to move full-time within 3 - 6 months, this position is ideal for someone who is passionate about making a positive impact in the community and can communicate effectively with clients, families, and support networks.

Key Responsibilities

- Coordinate and monitor care plans for Aged Care and DVA clients in the Shepparton region
- Conduct regular client visits and assessments to review care needs, goals, and wellbeing
- Liaise with clients, families, healthcare providers, and internal teams to ensure cohesive support
- Update and maintain accurate case documentation and records in line with organisational and compliance requirements
- Identify and elevate any risks, concerns, or changes in client status to the appropriate team members
- Support clients to access and navigate community services and resources




- Ensure all case management activities align with relevant policies, DVA guidelines, and aged care standards

Key Requirements

- Previous experience in case management, aged care, disability support, ora related community services role
- Strong understanding of person-centred care and the ability to tailorsupport to individual client needs
- Effective verbal and written communication skills, with the ability to buildtrust and rapport with clients
- Demonstrated ability to work independently, prioritise tasks, and manage acaseload
- Reliable, skilled, and compassionate approach to supporting clients inthe community
- Current driver’s licence and ability to travel within the Shepparton region
- Relevant qualifications (e.g., in health, community services, or social work) are desirable

What We Offer

- Meaningful work supporting Aged Care and DVA clients in a local community setting
- Flexible part-time hours (approximately 25 hours per week)
- Supportive team environment and ongoing professional development opportunities
- Access to training and resources to build your skills in case management and client care

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📌 Care Partner (Shepparton)
🏢 NEW CARE SERVICES
📍 Shepparton