We are seeking a Senior Case Management Advisor (Risk & Wellbeing) to join a dedicated Student Wellbeing team on a 3-month contract. This position plays a key role in supporting the management of sensitive and complex cases, contributing to risk assessments, and assisting with investigations. Working as part of a small, collaborative team, you will provide support wherever the need is greatest, helping ensure matters are managed effectively, safely, and in line with established frameworks and policies.

Key Responsibilities

- Manage and coordinate a caseload involving complex and sensitive matters.
- Conduct risk assessments and contribute to risk management planning and recommendations.
- Support investigations by gathering information, maintaining records, and assisting senior team members.
- Prepare clear and accurate documentation, reports, and case notes.
- Liaise with a broad range of stakeholders, providing advice and support as appropriate.
- Ensure all matters are managed in accordance with relevant policies, procedures, and legislative requirements.

About the Organisation

Our client is a large and respected education provider committed to fostering a safe, inclusive, and supportive environment for its community. The organisation places a strong emphasis on wellbeing, safety, and early intervention,



providing specialist services and support to help individuals thrive both personally and professionally.

What We're Looking For

- Demonstrated experience in case management involving sensitive, complex, or high-risk matters.
- Strong risk assessment and risk management capability.
- Excellent interpersonal skills with the ability to engage effectively with diverse stakeholders.
- High levels of professionalism, discretion, and sound judgement.
- Strong written communication skills with experience preparing reports and maintaining detailed records.
- Ability to work collaboratively within a team environment while managing competing priorities.
- An Employee WWCC and police check are required for this role.

We welcome applications from professionals with backgrounds such as social work, counselling, psychology, community services, wellbeing. Previous investigations experience is beneficial but not essential and candidates with a solid foundation in case management and risk assessment will be well positioned to succeed in this role.

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

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📌 Senior Case Management Advisor (Risk & Wellbeing) (Williamstown)
🏢 Dixon Appointments
📍 Williamstown