BX Bunka Australia, specifically Agile Door Service, is looking for a competent individual to fill the role of customer service administrator in a full-time capacity. Working out of our Campbellfield office, the successful incumbent will need to possess the following.

Requirements:

- High level of Customer Service skills
- High level of Data Entry Accuracy
- Excellent presentation and telephone manner
- Excellent communication and organisational skills
- Proven ability to work without supervision, with a high level of initiative and problem-solving skills and effective management of changing workloads.
- Capability to work in a high paced busy environment.
- Previous experience is preferred but not necessary.
- Full training is provided.

Duties:

- Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy,



clarity and confidentiality.
- Liaising with builders & homeowners with service enquires
- Assist with document and work flow, to ensure accuracy and efficiency for customers
- Contacting customers for payment including follow up payments.
- Ensure that all Data entry is done with a high level of accuracy.
- Ensure the proper filing of documents.
- Where requested by management, participate in meetings, and take down relevant notes during the process.
- Be aware and adhere closely to the rules and regulations, policies and procedures of the organisation and familiarise yourself with internal Computer systems.

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📌 Customer Service Assistant (Williamstown)
🏢 Dynamic Door Service
📍 Williamstown