Disability Support Workers & Team Leader – Complex Behavioural (High Pay Rewards)

Location: Coburg, VIC
Employer: Thoughts Australia Pty Ltd
Job Type: Casual

Pay Rate

Higher pay rates apply for complex behavioural and mental health support roles.

Team Leader: $48-$50
Disability support worker: $40-$44

About Us

Thoughts Australia is a trusted NDIS-registered provider delivering quality disability and mental health supports across Victoria.
We specialise in supporting participants with complex behavioural and psychosocial needs, ensuring each person receives consistent, trauma-informed, and person-centred care.

Our team is compassionate, professional, and dedicated to empowering participants to live safer, more independent, and fulfilling lives.

About the Role

We are seeking experienced and confident Disability Support Workers in Coburg (VIC) to support participants with complex behaviours and mental health diagnoses.
You will be working closely with clinicians, behaviour support practitioners, and support coordinators to implement care plans that prioritise safety, dignity, and wellbeing.

Key Responsibilities

- Provide hands-on daily support and personal care to participants with complex needs
- Implement Positive Behaviour Support (PBS) strategies in a calm, professional manner
- Manage behavioural escalations with empathy and de-escalation techniques
- Support participants with medication prompts, emotional regulation, and daily routines
- Encourage participation in community,



therapy, and independent-living activities
- Maintain clear and accurate documentation (shift notes, incident reports, etc.)
- Work collaboratively with the wider multidisciplinary and clinical team

What We Offer

- High hourly pay + penalties for weekends, nights, and public holidays
- Opportunities for ongoing training and upskilling in complex care and PBS
- Supportive management and 24/7 on-call assistance
- Flexible rostering (day, afternoon and sleepover shifts available)
- A caring, inclusive, and qualified work culture where staff are valued

Essential Requirements

- Minimum 5 years' experience in behavioural or mental health support
- Certificate III or IV in Disability, Individual Support, or Mental Health (or equivalent)
- Current NDIS Worker Screening Check & Working with Children Check
- Current First Aid and CPR Certification
- Valid Driver's Licence and reliable transport
- Strong interpersonal skills, reliability, and emotional resilience

Highly Regarded

- Experience in restrictive practice safeguards and PBS plan implementation
- Training in trauma-informed care, de-escalation, or mental health first aid
- Experience supporting participants with complex diagnoses

Join Our Team

If you're passionate about supporting people with complex mental health and behavioural needs and want to work in a supportive, high-reward environment — we'd love to hear from you!

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📌 Disability Support Worker (Team Leader) (Williamstown)
🏢 Thoughts Australia
📍 Williamstown