Smartways is seeking a Customer Operations Executive to own end-to-end customer jobs—from booking to troubleshooting—ensuring timely delivery for life-changing procedures. This role drives customer communications and coordinates with hospitals, drivers, and suppliers in a fast-paced, 24/7 setting.
You'll handle inquiries, manage orders across channels, track time-critical shipments, and proactively relay delays or risks while maintaining accurate data in Smartways systems.
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📌 Customer Operations Executive — 24/7 Life-Saving Logistics (City of Ryde)
🏢 Smartways Logistics
📍 City of Ryde
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