Radiology Bookings Officer The Role

Radiology Victoria is seeking a Radiology Bookings Officer to join our team on a full-time basis at our Head Office in Bourke Street, Melbourne.

This role works on a rotating roster within our core business hours of 8:00am to 5:30pm, Monday to Friday.

As the first point of contact for many of our patients and referrers, you will play an important role in delivering exceptional customer service and ensuring patients receive timely access to diagnostic imaging services. Working in our Central Bookings Team, your responsibilities will include:

- Answering incoming calls from patients, referrers and healthcare providers.
- Booking radiology appointments across multiple clinic locations.
- General administrative tasks.
- Providing accurate information regarding appointments, preparation requirements and billing.
- Contributing to a collaborative, high-performing team focused on delivering an outstanding patient experience.

Radiology Victoria offers a supportive environment with opportunities to develop your skills and build a long-term career within a growing organisation.

Key Selection Criteria

- Positive attitude with a genuine willingness to learn and grow.
- Previous experience in medical or healthcare administration.
- Excellent customer service and communication skills, particularly over the phone.
- Ability to work both independently and collaboratively within a team.
- Strong organisational skills with the ability to manage competing priorities.
- Initiative and sound problem-solving abilities.
- High level of accuracy and attention to detail.

Desirable

- Qualification in Medical Administration or Medical Terminology.
- Previous experience in radiology or diagnostic imaging.

About Radiology Victoria Radiology Victoria is part of the Sonic Healthcare network,



delivering high-quality diagnostic imaging services across Melbourne to both the community and private hospitals, including Epworth Hospital.

Our experienced team provides a comprehensive range of imaging services, including:

- MRI
- CT
- Ultrasound
- General X-ray
- Mammography (including 3D and Contrast Mammography)
- Interventional Radiology and Angiography
- Nuclear Medicine
- Bone Mineral Densitometry (BMD)
- Dental Imaging (OPG)

We are committed to providing exceptional patient care, outstanding service to our referrers, and maintaining the highest standards of clinical excellence.

About Sonic Healthcare

Sonic Healthcare is an internationally recognised healthcare organisation with a long-standing reputation for medical excellence. Headquartered in Sydney, Sonic is one of the world's leading providers of pathology, radiology and primary care services.

Across Australia, Sonic operates more than 100 radiology practices, supported by specialist radiologists, nuclear medicine physicians and highly skilled technical and administrative teams. Our success is built on delivering quality diagnostic services and outstanding patient care.

Apply Now To apply, click Apply and submit your resume.

Applications will be reviewed as they are received, so early applications are encouraged. Applications close 31 August 2026.

For further information, please contact: Olivia Bebend - Clerical Operations Manager on [email protected]

Pre-employment Requirements

As a Child Protected Organisation, successful applicants will be required to satisfactorily complete a National Police Check and hold a current Employee Working with Children Check.

Diversity & Inclusion

At Radiology Victoria, we believe diversity, inclusion and belonging are fundamental to who we are. We are committed to creating an inclusive workplace where people of all backgrounds, cultures, ages, abilities, genders and identities are valued, respected and supported. We welcome applications from all members of the community.

📌 Radiology Bookings Officer (Melbourne)
🏢 Radiology Victoria
📍 Melbourne