Curtin Heritage is a not-for-profit organisation that exists to support local older people to lead meaningful lives. We provide high-quality residential accommodation, in-home care, and community services across multiple sites in Perth’s western suburbs, the south-west and great-southern regions of Western Australia.
Join our team as a casual receptionist, with the opportunity to take on a two day per week fixed term contract (Mondays & Tuesday 0830-1530) from August through November.
Perfect for someone looking for flexibility but can commit to consistent days during the contract period.
Key Responsibilities
- Act as a first line contact for callers, general email, and in-person contacts.
- Assist clients, visitors, and staff with enquiries, escalating as required.
- Assist with client and visitor movements, including room and service bookings.
- Provide a welcoming environment in the lobby/lounge/meeting rooms of our services.
- Sort and disseminate mail and other deliveries to both residential care and independent living clients.
- Undertake administrative duties including scanning, typing, data entry, some elements of online ordering, and filing.
- Assist with maintaining lists and registers of residents.
- General assistance for independent living residents and notification/escalation to the Village Manager.
Essential Attributes:
- A passion for working with older people and a customer-focused attitude.
- Exceptional interpersonal skills with the ability to develop strong relationships with internal and external stakeholders.
- Professional phone manner and computer literacy.
- National police clearance (current within 12 months).
Desirable Attributes:
- Experience working in aged care, community, or disability organisations.
- Customer service background or experience in similar roles.
- Experience using client relationship management (CRM).
Additional Requirements:
Willingness to pick up vacant shifts across both facilities (Marine Views Cottesloe and RiverSea Mosman Park), which may include weekends and public holidays. Availability to commence immeditely.