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Senior Loss Adjuster
Melbourne | Hybrid / Flexible Working
We're currently partnering with a growing, specialist loss adjusting firm as they continue to expand their footprint across Australia. They're now looking for an experienced Senior Loss Adjuster with strong Strata and/or Commercial property experience to help build out their Melbourne presence.
With an established national team and a strong pipeline of work, this is a genuine opportunity to step into a role where you'll have autonomy, ownership, and the ability to make your mark locally - while still being backed by a highly experienced national team.
The business operates with a flexible, non-corporate approach - no unnecessary layers, no rigid structures - just a strong, supportive workplace where people are trusted to get on with the job.
The Role
This is a hands-on, end-to-end loss adjusting role with a strong focus on property claims, particularly across strata and commercial portfolios .
You'll be responsible for managing claims from initial site inspection through to final resolution, working closely with clients, insurers, and a range of technical third parties to drive outcomes.
The role is highly field-based, with regular site visits (typically 2-3 days per week) to assess damage, coordinate specialists, and progress claims through to completion.
- Managing a portfolio of property claims (predominantly strata and commercial,
with some domestic exposure)
- Conducting site inspections and preparing clear, detailed reports
- Coordinating builders, engineers, hygienists, restorers, and other specialists
- Building and maintaining strong relationships with clients and key stakeholders
- Driving claims through to resolution with a focus on quality outcomes and service delivery
- Prioritising and managing multiple active claims in a fast-paced environment
What You'll Bring
- Proven experience in loss adjusting within the insurance industry
- Strong background in strata and commercial property claims (essential)
- Exposure to domestic property claims also beneficial
- Strong communication skills with the ability to build rapport with a range of stakeholders
- Excellent time management and ability to prioritise competing workloads
- Self-motivated, autonomous approach with strong attention to detail
- Comfortable working in a less structured, high-trust environment
Why This Role
- Join a specialist firm in a genuine growth phase
- Play a key role in shaping the Melbourne market from the ground up
- Work within a highly experienced, supportive national team
- Flexible hybrid working environment with strong work-life balance
- Autonomy to manage your own day without unnecessary corporate process
- Primarily local travel, with occasional interstate travel for collaboration and team events
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📌 Senior Loss Adjuster (Melbourne)
🏢 @
📍 Melbourne