Lead the way in mental health administration and support exceptional patient-centred care across Metro South Health.

Join our Addictions and Mental Health team as an Administration Supervisor and play a key role in leading administrative operations, supporting clinicians and enhancing the delivery of high-quality, consumer-focused care.

About This Role

Your new role:

You will provide high-level administrative leadership and coordination within Metro South Addictions and Mental Health Services. Supporting the North Continuing Care Team, you will supervise administration staff, optimise workflows, maintain accurate consumer records, and deliver exceptional customer service to consumers, carers, clinicians and stakeholders. Using your strong organisational, problem-solving and communication skills, you will contribute to continuous improvement and the effective delivery of integrated mental health services.

About You

- Proven experience supervising administrative teams, managing workloads, and supporting staff development
- Highly developed organisational skills with the ability to prioritise tasks, meet deadlines and solve problems independently
- Strong knowledge and experience using health information systems, databases and Microsoft Office applications
- Exceptional communication and interpersonal skills to build positive relationships with consumers, carers, clinicians and stakeholders
- Demonstrated ability to maintain confidentiality, improve administrative processes and contribute to quality mental health service delivery

What We Can Offer You

- We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
- We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
- We want to empower you to build a long-term career,



with countless opportunities to learn and grow, no matter your role
- You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant career development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Metro South Addiction And Mental Health Services

Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses.

We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Agency referrals will not be accepted for this position.

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📌 Senior Administration Officer (Queensland)
🏢 Metro South Health
📍 Queensland