Be the first point of contact that keeps everything moving.

We're partnering with a well-established supplier to the architectural and commercial construction industry to find a Customer Service & Warehouse Operations Coordinator to join their team.

Based within the warehouse, you'll become the central point of contact for customers, the sales team and warehouse staff. Every order, enquiry and request will come through you, making you an integral part of the business and ensuring products are delivered accurately and on time.

This isn't a call centre role. It's a hands-on coordination position where organisation, communication and attention to detail are what set you apart.

The role

You'll be the first point of contact within the warehouse, managing incoming customer enquiries, processing orders and coordinating with both the sales team and warehouse staff to ensure everything runs seamlessly.

Your day will include processing customer orders, preparing quotations, updating customers on delivery timeframes, coordinating dispatches, resolving order queries and providing administrative support to the wider sales team.



You'll also maintain accurate records across internal systems and ensure every order is managed from receipt through to delivery.

You'll be the person everyone relies on to keep communication flowing and operations running efficiently.

About you

You enjoy working in a busy environment where no two days are the same.

You have previous experience in customer service, internal sales, sales support or order processing.

You're highly organised, thrive on administration and can confidently manage multiple priorities without missing the finer details.

Strong communication skills come naturally, and you're comfortable building relationships with customers as well as internal teams.

Experience within building materials, construction, architectural products or wholesale distribution would be advantageous but isn't essential.

What's On Offer

$75,000 – $90,000 + Super

- Strong leadership and cooperative team culture
- Genuine career progression with one of Australia's leading premium architectural product suppliers

Shortlisted candidates will be contacted within two business days.

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📌 Customer Service/Admin Coordinator (City of Kingston)
🏢 Salexo Consulting
📍 City of Kingston