Transurban Group is seeking a Customer Specialist Support Advisor - Hardship to join our Hardship team and provide empathetic, specialist support to customers experiencing financial difficulty. This role is based in Melbourne, Sydney or Brisbane, with full time permanent status and a focus on delivering sustainable outcomes.
You will navigate complex hardship cases in a fast-paced contact centre, manage end-to-end hardship applications, and work with internal partners to refine processes while
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📌 Financial Hardship Support Specialist (New South Wales)
🏢 Transurban Group
📍 New South Wales
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