06 Aug
|
Act Government
|
Canberra
06 Aug
Act Government
Canberra
ACT Long Service Leave Authority seeks an Assistant Director, Client Services to lead a team that delivers high-quality client interactions—phone, email and inquiries. You will turn service data into actionable decisions, drive performance, and ensure consistent, compliant customer outcomes as the service expands in 2027.
You will oversee improvements to client service processes, promote the Annual Statement cycle, and coach a small team to meet key KPIs while maintaining a focus on service
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📌 Senior Leader, Client Services — Data-Driven & Flexible (Canberra)
🏢 Act Government
📍 Canberra