Location: Circular Quay, NSW

Employment Type: Full time

Remuneration: Award Rate + Superannuation

We’re on the lookout for a hands-on, service-driven Supervisor to join our passionate team at Lotus Dumpling Bar.

Lotus Dumpling Bar Circular Quay is renowned for serving handcrafted, premium dim sum, mouth-watering Chinese classics, and exceptional boutique wines.

We are looking for a passionate, highly organised, and dynamic Front of House Supervisor to join our established team and help lead our dining room to success.

As a Supervisor, you will be the right hand to the venue’s General Manager to:

- Floor Leadership: Supervise daily shift operations, delegate tasks effectively, and maintain service flow during high-volume periods.
- Team Support: Mentor, train, and guide junior service staff in accordance with Lotus standards and NSW RSA requirements.
- Guest Experience: Handle guest inquiries, resolve feedback professionally, and ensure an elevated dining experience.
- Compliance & Safety: Maintain strict adherence to food safety, Work Health & Safety (WHS), and Responsible Service of Alcohol (RSA) legislation.
- Operational Assistance: Assist with opening/closing procedures, cash handling, and daily shift reporting.

This is an on-the-floor leadership position, perfect for someone who thrives in a high-energy, guest-facing role.



✅ What We’re Looking For:

- Minimum 1–2 years of supervisory or senior floor experience in a fast-paced, high-volume restaurant environment.
- Exceptional communication, strong leadership, and the ability to stay calm and focused under pressure.
- A genuine passion for delivering welcoming, high-quality guest experiences
- Confident in managing guest feedback and resolving concerns professionally
- Solid knowledge of food, beverage, and table service
- Excellent communication and interpersonal skills
- A proactive, team-first attitude
- Valid RSA certificate – mandatory
- Experience with Asian cuisine, wine, or cocktails is a plus
- Familiarity with Abacus POS and SevenRooms is highly desirable

What We Offer:
- Access to generous staff discounts across all Lotus venues
- Staff meals and great tips
- Supportive management and positive working culture
- Opportunity to grow with a hospitality group passionate about food, people, and progression

Job Types: Full-time, Casual Pay: $77,000.00 – $78,000.00 per year

Benefits

- Employee discount

Experience:
- Restaurant management: 2 years (Required)

Licence/Certification:
- RSA (Required)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Restaurant Supervisor(Full time)in Circular Quay (Sydney)
🏢 Lotus Dining
📍 Sydney