Medical Receptionist – Specialist Surgeon's Practice

We are seeking a professional, organised, and compassionate Medical Receptionist to join our busy Specialist Surgeon's practice. This is an excellent prospect for an experienced receptionist who thrives in a medical environment and is committed to providing exceptional patient care and administrative support.

About the Role

As the first point of contact for our practice, you will play a vital role in ensuring patients receive a welcoming and professional experience while supporting the day-to-day operations of our specialist rooms.

Key Responsibilities

Your duties will include, but are not limited to:

- Greeting patients and visitors in a friendly, professional, and courteous manner.
- Managing incoming telephone calls, emails, and appointment enquiries.
- Scheduling, confirming, and coordinating patient appointments.
- Processing patient billing, receipting, and EFTPOS transactions.
- Collecting and accurately entering patient information into medical software.
- Maintaining confidential patient records in accordance with privacy legislation.
- Ensuring the surgeon's consulting schedule is accurate and efficiently managed.
- Liaising professionally with General Practitioners, Specialists, Hospitals and other healthcare professionals.
- Performing general administrative duties, including scanning, filing,



correspondence, and document management.
- Assisting with other administrative tasks as required to support the smooth operation of the practice.

To be successful in this role, you will have:

- A minimum 2 years of experience in medical reception or medical administration role.
- Experience using medical practice software, preferably Gentu
- Strong computer skills, including Microsoft Office and medical software.
- Sound knowledge of medical terminology.
- Excellent organisational skills with the ability to prioritise tasks and manage multiple responsibilities.
- Exceptional attention to detail and accuracy.
- Outstanding verbal and written communication skills.
- A professional, friendly, and empathetic approach to patient care.
- A high standard of personal presentation and professionalism.
- The ability to work independently with minimal supervision, while also contributing effectively as part of a team.
- Experience working within a specialist or surgical practice.
- Experience with specialist correspondence and referral management.
- Knowledge of public hospital operations

If you are a motivated, organised, and patient-focused professional looking to join a supportive specialist practice, we would love to hear from you.

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📌 Medical Receptionist (Albury)
🏢 seek.com.au
📍 Albury