Bayside Medical Suites are seeking experienced Medical Receptionists to join our Hampton-based practice. Monday to Friday.

In this role, you will be responsible for providing exceptional front-line customer service and administrative support to our patients and healthcare team. This is an excellent prospect to work in a collaborative, patient-focused environment and contribute to the smooth running of our medical practice.

What you’ll be doing

Greeting patients and visitors in a friendly and professional manner

Scheduling appointments, managing patient records, and handling telephone inquiries

Assisting with the coordination of patient referrals and follow-up appointments

Providing general administrative support, such as photocopying, filing, and data entry

Maintaining a clean and organized reception area

Ensuring compliance with practice policies and procedures

Collaborating with the medical team to provide the best possible patient experience

What we're looking for

Proven experience as a Medical Receptionist or in a similar customer service role within a healthcare setting

Minimum of 1-2 years of medical receptionist experience is required

Excellent communication and interpersonal skills, with the ability to interact with patients,



healthcare professionals, and colleagues in a warm and empathetic manner

Strong administrative and organizational skills, with the ability to multitask and prioritize effectively

Proficiency in using medical practice management software and other standard office software

Experience with Best Practice medical practice management software and HOT DOC is required

A flexible and adaptable approach, with the ability to work collaboratively as part of a team

A commitment to providing high-quality patient care and upholding the values of the practice

Part-time positions require a minimum of 25-30 hours per week.

Australian work rights are required for this position

What we offer

At Bayside Medical Suites, we are committed to supporting the professional and personal growth of our employees. In this role, you will have the opportunity to develop your skills and experience in a dynamic healthcare environment. We offer a competitive salary, flexible working arrangements, and ongoing training and development opportunities. Join our team and be a part of a practice that is dedicated to delivering exceptional patient care.

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📌 Medical Receptionist (Williamstown)
🏢 Bayside Medical Suites
📍 Williamstown