Job Description

Join the Surgical Outpatient Department as a Patient Service Officer, delivering exceptional person-centred customer service to patients, families and the public. Working as part of a collaborative administrative team, you'll play an important role in supporting outpatient services and ensuring high-quality patient outcomes through effective, professional and responsive administration.

Requirements

- This is a Vaccine Preventable Disease (VPD) risk role.
- Pre-employment checks will be conducted., We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

Documents

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote and , including making any reasonable adjustments to support you through the recruitment process.

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Work Environment

About the work unit / facility

The Surgical Outpatient Department is part of the Surgical Service Group at Townsville Hospital and Health Service. The team provides high-quality administrative support to ensure the efficient delivery of outpatient services, working collaboratively to support patients, clinicians and the broader multidisciplinary team.

About your new employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Competitive salary and benefits

We offer attractive remuneration packages and .

- Salary range: $39.98 to $44.46 p.h. (AO3)
- 12.75% employer contribution to superannuation
- Plus

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📌 Patient Services Officer (Townsville)
🏢 Uworkin
📍 Townsville