:

- Deliver high quality and ensure stable operations of SAP BASIS systems

- Expert in troubleshooting and resolution of critical incidents/outages

- Identify, manage, track and report Incident/Outage trend, create a data-driven plan, focused on delivering the best customer support, while identifying opportunities to build scalable processes

- Seek opportunities to streamline process and optimize the outage resolution time

- Effectively resolve/drive resolution for Critical Incident & Problem Management areas

- Work closely with different units of ECS, Product Support etc. to execute projects

- Must feel comfortable working in a fast paced, dynamic and adaptable environment

- Proactively share knowledge and expertise to help others by creating KBA and knowledge roll-out

- Support the management in strategic directions

- Contribute ideas to help towards the vision and execution of teams in ECS Last line of Defense





- Expert in SAP BASIS - ABAP,JAVA and Non-Netweaver applications

- Expert in handling incidents and outages and ability to troubleshoot complex issues and work under pressure

- Ability to Own, Lead and coordinate operational tasks, escalations, process improvements

- Quick learner to learn and become an SME of technologies like SAP Power Designer, SAP Cloud Connector in short duration

- Experience with Linux and Windows operating systems in a hosting environment

- Knowledge on Hyperscalers (e.g. AWS, Azure, GCP)

- Positive, proactive and customer-focused attitude

- Exceptional communication and collaboration skills

Location

Sydney

Job Function

TECHNOLOGY

Role

Engineer

Job Id

426072

Desired Skills

SAP BASIS

📌 SAP Basis administrator (Sydney)
🏢 Tata Consultancy Services
📍 Sydney