Ozcare has a permanent full-time opportunity for a Scheduler based at our Emerald Aged Care at Home Branch.Your RoleAs a Scheduler, you will play a critical role in ensuring our clients receive the right care, at the right time, from the right people. You'll work closely with clients, carers, employees and branch management to coordinate service delivery and maintain productive operations across our Community Care services.Your tasks will include:Scheduling the provision of care services to clientsCoordinating employee rosters and allocating staff to meet client needsCommunicating service and roster changes to clients, carers and employeesEnsuring timely implementation of new client servicesEntering and maintaining accurate data to meet funding and reporting requirementsAssisting with payroll and timekeeping processesManaging client service enquiries and responding to telephone calls promptly and professionallyContributing to workplace quality improvement initiativesMaintaining confidentiality of client, employee and organisational informationYour AttributesWe are looking for a person who has what it takes to make a difference in our clients' lives.You will have:Experience in scheduling, rostering, administration or community care servicesStrong organisational skills and the ability to manage competing prioritiesExcellent communication and interpersonal skillsA commitment to providing outstanding customer serviceThe ability to work collaboratively within a team environmentHigh attention to detail and accuracy when working with data and schedulesStrong computer skills, including Microsoft Excel,



Word and database systemsThe ability to work effectively under pressure and meet deadlinesKnowledge of community care services or the aged care sector (highly desirable)Knowledge of AlayaCare (highly desirable)How You Will BenefitYou will become part of the Ozcare family and, in addition to the training and support that you would expect, you will also receive:5 weeks annual leave as a standardAnnual leave loadingOptional salary packaging, meal entertainment and novated leasesPrivate Health Insurance discountsEmployee Assistance ProgramCareer development opportunitiesA supportive and values-driven workplace cultureWhat's On Offer?$43.47 - $45.51 per hour (dependent on experience) - ($85,896 - $89,927 p.a. equivalent FTE. Note only indicates the lowest and highest ends of the hourly rate / salary range)Superannuation paid on top of your hourly rateGenerous not-for-profit salary packaging benefitsMeaningful work with a purpose-driven organisationWhat You'll NeedCurrent Police Screening Certificate (valid within the past 3 years)Vaccination against Influenza and COVID-19 is strongly recommendedAvailability to work Monday to Friday (7:30am - 3:00pm)We're hiring smiles.

Our staff are our greatest asset, and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.Welcoming AllWe welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation.

First

Nations applicants are strongly encouraged to apply.

📌 Scheduler - Aged Care at Home (Emerald)
🏢 Ozcare Port Douglas Aged Care Facility
📍 Emerald