We are seeking an experienced Practice Manager / Senior receptionist to join Medical Centre in Hallam-Dandenong, VIC. This is a part-time position that plays a crucial role in the smooth operation and success of our medical practice. As Practice Manager, you will be responsible for overseeing the day-to-day administrative and operational functions of the centre, ensuring we deliver exceptional patient care whilst maintaining financial viability and regulatory compliance. This role is integral to creating an efficient, professional environment where both our clinical and support staff can excel.

What you'll be doing

- Manage day-to-day operational activities, including scheduling, patient flow and resource allocation
- Oversee reception and administrative staff, providing supervision, training and support
- Manage practice finances, including billing, accounts payable and budgeting
- Ensure compliance with healthcare regulations, privacy legislation and quality standards
- Maintain patient records and medical documentation systems
- Liaise with healthcare providers, suppliers and external agencies
- Implement and monitor practice policies and procedures
- Contribute to continuous improvement initiatives and quality assurance activities
- Handle patient enquiries and resolve complaints professionally
- Manage practice inventory and equipment ordering

What we're looking for

- Proven experience as a Practice Manager or in a similar healthcare management role
- Strong knowledge of medical practice operations and Australian healthcare regulations
- Excellent organisational and time management skills
- Demonstrated proficiency with practice management software and Microsoft Office applications




- Experience in financial management, including invoicing and budget control
- Strong interpersonal and communication skills with the ability to work effectively with clinical and administrative staff
- Leadership capability with the ability to motivate and develop a team
- Understanding of patient confidentiality and data protection requirements
- Problem-solving ability and attention to detail
- A commitment to delivering high-quality patient care
- Current knowledge of health and safety standards and workplace compliance

What we offer

At Medical Centre, we are committed to supporting our staff and fostering a positive workplace culture. We offer flexible part-time working arrangements that allow you to maintain a healthy work-life balance. You will join a dedicated team within a modern, patient-focused medical practice where your contributions are valued and recognised. We provide ongoing professional development opportunities to support your growth opportunities within healthcare management, alongside a supportive work environment where collaboration and excellence are encouraged.

About us

Medical Centre is a respected healthcare provider located in Hallam, Victoria, dedicated to delivering quality primary care services to our local community. We pride ourselves on maintaining high standards of clinical excellence, patient care and professional integrity. Our practice brings together experienced general practitioners and support staff committed to providing accessible, comprehensive medical services. We believe in creating a workplace where staff wellbeing is prioritised, enabling us to deliver the best possible outcomes for our patients.

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