Retail Manager

Job Type: Permanent position | Full time position

Employment Type: Permanent, Full time

Location of Work: 191-201 High Street, Nagambie, Vic-3608

Salary Range: $75,000 to $85,000 plus guaranteed superannuation

About the Company AWM OILS PTY LTD Service Stations, a proudly Australian family-owned business operating across Victoria for more than 2 years. The site offers quality fuel, convenience shopping, barista-made coffee, and freshly prepared food. The company is recognised for its friendly customer service, honest fuel pricing, and up-to-date convenience experience.

AWM continues to expand its presence by combining fuel services with supermarkets, cafés, and takeaway options to provide customers with a one-stop destination for everyday needs and travel convenience.

We are seeking an experienced Retail Manager to take full operational ownership of our retail store, team, and supporting operations. This is a genuine management role suited to someone who wants to lead, build, and be accountable for outcomes. Job Description Position: Retail Manager

Duties and Responsibilities

- Oversee the daily operations of the fuel service station, convenience store, and food service areas to ensure efficient business performance and high customer service standards.
- Monitor fuel, grocery, food, and retail stock levels, coordinate ordering activities, and maintain appropriate inventory control procedures to minimise shortages and wastage.
- Supervise, train, and support retail staff, including preparing work rosters, allocating duties, monitoring performance,



and ensuring compliance with workplace policies and procedures.
- Develop and implement sales, merchandising, and promotional strategies to maximise revenue, improve customer engagement, and increase store profitability.
- Ensure compliance with workplace health and safety regulations, food safety standards, fuel handling procedures, and company operational policies.
- Monitor daily financial transactions, reconcile cash registers, prepare sales reports, and assist in budgeting and cost control activities.
- Resolve customer enquiries, complaints, and service issues professionally to maintain high levels of customer satisfaction and repeat business.
- Coordinate store presentation, cleanliness, and maintenance standards to ensure a safe, organised, and welcoming retail environment.
- Liaise with suppliers, service providers, and senior management regarding stock supply, operational requirements, and business performance improvements.
- Analyse sales trends, customer demand, and operational performance data to support decision-making and improve overall store efficiency.

Skills, experience and education required

- Diploma or higher qualification in Retail Management, Business Administration or related field.
- Minimum 1 year full‑time relevant experience as a Retail Supervisor or Retail Manager.
- Strong leadership and staff management skills.
- Inventory and purchasing management experience.
- Financial and sales reporting capability.
- Customer service excellence.
- Knowledge of food safety and WHS compliance.
- Strong communication and problem‑solving skills.

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📌 Retail Manager (Nagambie)
🏢 SMARTRONIX
📍 Nagambie