High-Performance Account Management. Coastal Lifestyle. Real Career Progression.

At Garner, we’re redefining what a high-performing Account Management role can look like.

We’re a boutique business development agency with ambitious growth plans for 2026/27, and we’re looking for an experienced, relationship-focused Account Manager to help lead our client campaigns, support our growing SDR team, and ensure we continue delivering an exceptional client experience.

Based in the iconic BANC Building in Cronulla, just steps from the beach, our culture blends focus, accountability, and results with genuine work/life balance. Mornings might start with a surf, a walk along the coast, or a coffee, followed by meaningful, fast-paced work alongside a talented team and some of Australia’s most innovative and forward-thinking companies.

If you’re a confident communicator, natural relationship builder, and people leader who enjoys bringing clients and sales teams together to achieve strong outcomes, this is an opportunity to take ownership of a growing portfolio and play an key role in Garner’s continued growth.

About Garner

Garner partners with high-growth companies to accelerate revenue through outbound lead generation, appointment setting, and end-to-end sales support.

We don’t believe in generic outreach. We build tailored outbound strategies that create awareness, generate qualified opportunities, and fuel sustainable pipeline growth for our clients.

Our Account Managers sit at the centre of each campaign, working closely with clients and SDRs to align strategy, maintain momentum, optimise performance, and ensure every campaign receives the attention and direction needed to succeed.

The Role

As an Account Manager at Garner, you’ll take ownership of a portfolio of client campaigns and act as the key connection between our clients and internal SDR team.

You’ll build strong, trusted relationships with clients, lead regular campaign meetings and performance updates, and work closely with SDRs to ensure each campaign remains aligned with the client’s goals, target market, messaging, and expectations.





You’ll also play an active role in managing, coaching, and supporting SDR performance. This includes reviewing campaign activity, providing practical feedback, refining messaging and call approaches, identifying opportunities for improvement, and helping the team achieve stronger outcomes.

Your responsibilities will include:

- Managing a portfolio of client accounts and building strong, long-term relationships
- Acting as the primary point of contact throughout the client journey
- Leading client onboarding, campaign review meetings, and regular performance updates
- Communicating campaign results, market feedback, opportunities, and recommended next steps
- Working closely with SDRs to ensure campaigns remain aligned with client objectives
- Managing, coaching, and supporting SDRs across multiple client campaigns
- Reviewing SDR activity and performance against agreed KPIs
- Providing practical coaching to improve call quality, confidence, messaging, and campaign outcomes
- Identifying campaign challenges and implementing strategies to improve performance
- Using market feedback and campaign data to refine targeting, messaging, and outreach approaches
- Ensuring client expectations are clearly communicated and managed
- Maintaining strong client engagement, satisfaction, and retention
- Identifying opportunities to expand client partnerships and introduce additional services where relevant
- Collaborating with Garner’s leadership team to continuously improve campaign delivery and internal processes

This role is suited to someone who enjoys taking ownership, building relationships, developing people, and balancing client expectations with commercial outcomes.

You’ll be trusted to lead conversations,



solve problems, support your team, and keep multiple campaigns moving forward.

What We’re Looking For

You’ll thrive in this role if you:

- Have experience in Account Management, Client Services, Sales Management, Business Development, or a similar client-facing role
- Are confident building relationships with senior stakeholders and business leaders
- Have experience managing, coaching, or supporting sales teams
- Understand outbound sales, lead generation, appointment setting, or business development
- Can confidently lead client meetings and communicate campaign performance
- Are comfortable managing multiple client accounts, priorities, and deadlines
- Can interpret campaign data and market feedback to recommend practical improvements
- Are proactive, organised, commercially minded, and solutions-focused
- Know how to balance strong client relationships with accountability and performance
- Communicate clearly and professionally, both verbally and in writing
- Enjoy helping people develop and achieve stronger results
- Bring energy, resilience, and a growth mindset to your work
- Want to work with innovative and forward-thinking companies across a wide range of industries

What’s On Offer

- A key leadership role within a fast-growing Australian business
- The opportunity to manage relationships with innovative and high-growth companies
- Genuine ownership and influence across client strategy and campaign delivery
- The opportunity to coach and develop a growing team of SDRs
- Ongoing support and development from experienced sales leaders
- Exposure to a diverse range of industries, business models, and sales strategies
- A supportive, fun, and high-performance team culture
- A role based in Cronulla, seconds from the beach
- Genuine work/life balance within an ambitious and results-focused environment
- Clear career progression into senior Account Management and leadership opportunities as Garner continues to scale

Annual Salary: $90,000 to $100,000 + Super + Commissions

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