Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide. We are one of the largest suppliers of recent elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

Benefits and Perks:

- Highly competitive package
- A supportive team.
- A company that promotes from within

About the Role

Reporting to the Service Manager, you will work as part of a field-based service team supporting a portfolio of clients acrossMackay region.

This is a hands-on role involving scheduled maintenance, breakdown response, and repairs to ensure equipment operates safely and reliably. You will work both independently in office and in coordination with internal teams, maintaining strong communication with customers and delivering service in line with company procedures and safety standards.

You will utilise field systems to record service activities, diagnose faults, and ensure accurate reporting of all work completed.

Key accountabilities:

- Perform scheduled maintenance and complete all service documentation
- Respond to breakdowns and call-outs, including after-hours as required
- Diagnose faults, carry out repairs, and isolate unsafe equipment
- Communicate effectively with customers and provide service updates
- Identify and report equipment issues and improvement opportunities
- Maintain tools, vehicles, and site standards
- Follow all safety procedures and promote safe work practices

About You:

Must Have





- Trade qualification in Electrical, Mechanical, or related discipline
- Electrical licence Required
- Ability to travel where required
- Minimum 2+ years post-trade service or maintenance experience in the vertical transport industry
- Strong fault-finding and breakdown response capability
- Ability to work independently in a field-based role
- Strong commitment to safety and quality
- Experience in mining, industrial, or similar environments
- Exposure to automated or control systems
- Experience working in a customer-facing service role
- Familiarity with field service systems and digital reporting tools

What We Offer

- Company vehicle, tools, and equipment provided
- Structured systems and strong technical support
- Stable, full-time role based in Mackay
- Training, development, and career progression opportunities
- Strong safety-focused culture

About us:

Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.

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📌 Service Technician (Mackay Regional)
🏢 Schindler Lifts
📍 Mackay Regional