06 Aug
|
Resonate CX
|
Sydney
06 Aug
Resonate CX
Sydney
About the Role
We’re looking for a top performing,
quota crushing Account Executive to drive net new logo client sales. We are a high growth Customer Experience SaaS platform company with a raving fan customer base. This is a true sales hunter role and ideal for someone who thrives on building pipeline, owning complex sales cycles, and winning strategic deals. You will be responsible for the full sales lifecycle, from outbound prospecting through negotiating and closing net recent client contracts.
Bringing a disciplined, metrics-driven sales approach grounded in the MEDDIC framework.
What You’ll Do
Own the Full Sales Cycle: Outbound Prospecting → Discovery → Demo
→ Value Prop Building → Negotiating → Closing
Consistently generate a High
Quality, Diversified Sales Pipeline through strategic outbound efforts and creative prospecting
Lead a High Quality Discovery process with customers that uncovers pain, quantifies impact, and aligns to business outcomes
Apply the MEDDIC framework rigorously to qualify and advance sales opportunities
Build compelling, tailored Value
Propositions tied to measurable ROI and customer outcomes that justify their investment in our Customer Experience solution
Deliver Impactful Product Demonstrations that connect capabilities to real customer challenges and desired business outcomes
Navigate complex buying committees and engage with multi-threaded stakeholders
Accurately forecast sales pipeline and revenue with strong deal hygiene
Negotiate and close contracts while protecting pricing integrity and value
Partner cross functionally with marketing, product, and customer success to drive deal success
What “Great” Looks
Like
You don’t wait for pipeline. You create it via a Distinct Bias for sales activity. You run discovery that customers say is “better than our internal conversations”
You can clearly articulate Economic
Impact and ROI in every deal
You have strong command of Decision
Process, Decision Criteria, and Champions You maintain High Win Rates via disciplined qualification. Not by chasing every deal
You’re known for Closing Complex,
Multi-Stakeholder SaaS Solution Deals Required Experience
5+ years of successful sales experience in B2B SaaS Sales,
preferably in Customer Experience, CX, or adjacent categories
Proven track record of exceeding quota in a net new logo, hunter role
Deep expertise in the MEDDIC
(or MEDDPICC) framework and consistent application in live deals
Experience selling into Mid-Market and/or Enterprise Organizations Strong outbound prospecting skills (cold calling, email, social selling)
Demonstrated ability to run a structured,
high-impact discovery process Excellent storytelling and value based selling capabilities
Experience managing 2-3 month and 6–9 month Complex B2B Sales Cycles Core Competencies
Pipeline generation & territory ownership
Executive-level communication
Business case & ROI development
Objection handling &
negotiation
Deal strategy &
multi-threading
Forecast accuracy & CRM discipline
Why Join Us
High impact role with direct influence on company growth Strong product market fit in a mission critical category (Customer
Experience) Performance driven culture with top tier earning potential Opportunity to work alongside elite and innovative Customer Experience leadership Compensation
Competitive base + uncapped commission
Accelerators for overperformance
Equity participation (where applicable)
If you’re a consistent high performing MEDDIC-driven seller who thrives in hunting and closing net new logo client deals, this is the sales opportunity of a lifetime to earn more commissions than you ever have before. This sales territory and opportunity is huge and untapped!
📌 Senior Account Executive (SaaS Customer Experience) - AU (Sydney)
🏢 Resonate CX
📍 Sydney