Overview

Welcome to the Agentic Commerce Era. At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI‑driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever‑changing market.

What You’ll Do

Partner closely with a core team of leaders from Engineering, Product Management, Design, and Marketing to steer projects to completion. Drive multiple simultaneous projects from start to finish and deliver amazing product features to our merchants.

Manage daily activities of your teams, including scope management, project and resource planning, progress tracking, proactive risk and issue management, cross‑functional/stakeholder and leadership communication.

Coach the teams in Agile delivery and perform Scrum Master duties as needed, including facilitating sprint planning, stand‑ups, sprint reviews, retrospectives, and release planning.

Manage dependencies between various teams to ensure smooth releases of numerous complex moving parts.

Generate reports and provide cross‑functional visibility into status, resourcing needs, dependencies, granular requirements, dates, and escalations for projects.

Create and enforce cross‑functional accountability across all business and technical groups and levels using soft and hard levers.

Help foster team safety and develop healthy, high‑performing teams.

Lead and inspire your teams; influence everyone around you.

Contribute to our company culture and collective intelligence.

Who Are You





- 5+ years experience in web technologies, a technical project manager leading medium to large software development projects.
- Project management, Agile development, and process improvement/quality certifications are a plus (e.g., PMP, ScrumMaster, Lean, or Six Sigma).
- Must demonstrate direct experience using Agile methodologies for managing projects and coaching teams.
- Experience using tools like JIRA, Confluence, Smartsheet, and Google Apps.
- Superior communication skills in both verbal and written formats.
- Able to communicate effectively at all levels.
- Superior organizational skills, integrity, and excellent follow‑through on tasks.
- Calm under pressure and does not get overwhelmed easily.
- Creative problem‑solving skills and the ability to think outside the box.
- Logical and imaginative thinking to make sense of a situation and develop intelligent solutions.

What Sets You Apart

- People‑centric: you care deeply about your team and the people around you.
- Charismatic and flexible, fearless, and excited to help build something awesome.
- Motivated: you understand the impact of a highly‑satisfied, excited crew and are slightly obsessive about grinding away at issues.
- Scrappy: you have an innate, scrappy,



and entrepreneurial drive to get things done in a fast‑moving environment where priorities compete and details may not always be upfront; nothing gets by you.
- Pragmatic: you understand the strengths and downsides of Agile, waterfall, and other methodologies, and know what to apply for each situation.
- Positive: you believe great things happen when like‑minded, talented colleagues put their minds to achieving ambitious goals.
- Utility player: willing to help out wherever needed.

What We Offer

- The opportunity to build on your existing experience and grow to lead larger projects/programs at a global scale.
- A people‑first culture that all employees take to heart in an inclusive and safe environment.
- A flexible working environment in many aspects of your employment.
- A competitive salary and set of benefits.
- Work Where You Thrive: for candidates based in the Sydney Metro area, this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in‑person collaboration.
- #LI-GC1 #LI-HYBRID

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives, and abilities of every employee makes a difference for our company, our customers, and our community. We are an equal‑opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you need an accommodation to interview at Commerce, please let us know during any of your interactions with our recruiting team.

#J-18808-Ljbffr

📌 Senior Technical Project Manager (City of Sydney)
🏢 Commerce.com
📍 City of Sydney