Role – Senior Business Analyst (Digital & Technology Transformation)

Project Duration – Mid Aug 2026 to 31st Dec 2026 with potential extensions

Role closing 10th Aug 2026

About the Role

:We are seeking an experienced Senior Business Analys t to support the delivery of complex business and technology transformation initiatives within a large and dynamic enterprise environment

.This role is ideal for a highly consultative Business Analyst who can confidently engage with senior stakeholders, facilitate workshops, analyse business needs, design future-state solutions, and drive service improvements. The successful candidate will bring strong experience across business transformation, solution design, service design, process improvement, stakeholder management, and requirements elicitation

.

This i s not a traditional Agile delivery-focused BA r ole. Instead, it requires a strategic thinker who can work across discovery, solutioning, business process redesign, and customer-centric service transformatio

**n.

Key Responsibilit**

- ies:Business Analysis & Requirements Manage
- mentStakeholder Engagement & Facilita
- tionService Design & Business Transformation Process Improvement & Solution De
- signTesting & Implementation Sup

**port Essential Skills & Exper**
- ience:Mi nimum 10 years' Business Analysis expe rience delivering complex business and technology initia
- tives.Demonstrated experience across a diverse range of transformation, systems implementation, digital,



process improvement, and organisational change pro
- jects.Robust experience in solution design and solutioning activ
- ities.Proven ability to gather, analyse, and document business and functional require
- ments.Experience creating user stories, wireframes, process maps, screen mock-ups, and functional specifica
- tions.Strong workshop facilitation and stakeholder engagement s
- kills.Proven experience documenting As-Is and To-Be process m
- odels.Experience developing system integration and interface specifica
- tions.Experience supporting solution demonstrations and User Acceptance Testing
- (UAT).Excellent analytical, problem-solving, and critical-thinking s
- kills.Exceptional verbal and written communication skills, with the ability to engage confidently with senior stakeholders and execu

**tives.

Highly De**

- sirable:Proven experience a pplying Servic e Des ign and Human-Centre d Design method
- ologies.Experience facilitating customer journey mapping, service blueprinting, and customer experience improvement init
- iatives.Experience working within large, complex, regulated envir
- onments.Exposure to digital transformation, customer transformation, or enterprise service improvement p
- rograms.Previous experience within Victorian Government departments, agencies, or public sector organ i
- sations.Experience wit hin the Healthcare or Health Service s

sector.

📌 Senior Business Analyst (Melbourne)
🏢 Ntt Data
📍 Melbourne