Our client is a high-growth, global tech and digital entertainment powerhouse headquartered in Melbourne.

Operating across gaming, streaming and large-scale digital platforms that reach millions of users globally, they are renowned for pushing boundaries and scaling rapidly.

They are currently seeking an experienced Senior Creative Operations Partner to drive operational excellence across a high-performing Visual Design function.

Location: Melbourne CBD (Hybrid)

Job Type: Full-time, Permanent The Role In this strategic and hands-on role, you will own the operational rhythm of the design studio. You will partner closely with Creative Leaders, Product, Marketing, and cross-functional teams to streamline intake, resource distribution, and workflow automation.

Balancing day-to-day delivery with long-term strategic improvements, you will ensure the team delivers world-class creative work at scale.

Key Responsibilities

- Resource & Capacity Management: Own resource planning and forecasting across internal and external designers globally.
- Workflow & Intake Optimisation: Oversee design intake, prioritise incoming requests, and continually refine production workflows and governance.
- Cross-Functional Coordination: Align Design with Marketing, Product, and executive stakeholders to ensure project delivery readiness and milestone tracking.
- Reporting & Operations Insights: Build and maintain operational dashboards (e.g.,



using Jira/data metrics) to provide senior leadership with clear visibility into capacity, risks, and performance.
- Tooling & Automation: Evaluate tools, introduce automation, and reduce administrative overhead across the creative pipeline.
- External Partner Management: Support the onboarding, integration, and budget management of freelancers and contractors.

What You'll Need to Succeed

- Experience: 8+ years in a creative studio, agency production, or internal Design/Creative Operations leadership role.
- Team Scale: Proven track record supporting large, fast-paced design or creative teams.
- Resource Planning: Deep experience in capacity management, resource allocation, and forecasting.
- Tool Mastery: Hands-on experience with work management platforms (specifically Jira) and operational analytics tools.
- Communication & Leadership: Exceptional stakeholder management, conflict resolution, and influencing skills.
- Mindset: A calm, resourceful presence under pressure, capable of balancing strategic vision with hands-on operational delivery.

What’s on Offer?

- High-visibility role with a dynamic, fast-scaling global business.
- Competitive salary package + perks.
- Collaborative culture focused on autonomy, growth, and continuous improvement.
- Convenient Melbourne CBD location with adaptable/hybrid working arrangements.

📌 Senior Creative Operations Partner (Melbourne)
🏢 Aquent Australia
📍 Melbourne