Job Description

This role is responsible for delivering high-quality immigration services to corporate clients and their employees, ensuring compliance with Australia immigration legislation while providing an exceptional client experience.

As a Senior Associate, you will work as part of a team of problem solvers with extensive consulting and immigration experience, helping our clients solve their complex global immigration issues from strategy to execution. Innovation forms a critical part of the role, and you will be asked to continually reassess how we deliver global immigration services to ensure the best experience for our clients and colleagues.

Client Advisory & Case Management

- Serve as the primary point of contact for corporate clients requiring Australia immigration support.
- Build strong client relationships by understanding their business needs and providing practical immigration solutions.
- Manage the end-to-end immigration process for corporate employees, including work visas, employer accreditation matters, residence applications, and other immigration pathways.
- Prepare, review and submit immigration applications and supporting documentation, ensuring accuracy and compliance with Australia immigration requirements.
- Provide clients with advice on immigration processes, timelines, legislative changes, and potential risks.
- Maintain accurate and well-organised case files and client records.

Stakeholder Management

- Liaise with Australia immigration, government agencies, third-party providers, and internal stakeholders to monitor application progress and resolve issues efficiently.
- Communicate proactively with clients, providing regular updates throughout the immigration process.




- Respond promptly and professionally to client enquiries while delivering a high standard of customer service.

Quality & Compliance

- Ensure all work complies with Australia immigration legislation, professional standards, and Vialto's internal quality requirements.
- Stay up to date with changes in immigration legislation, policy, and operational processes.
- Identify potential compliance risks and provide practical recommendations to clients.

Team Collaboration

- Assist with onboarding and training new colleagues where appropriate.
- Contribute to process improvements and the continuous development of the Immigration practice.
- Support the implementation and effective use of technology platforms and case management systems.

Commercial Awareness

- Accurately record time and support billing activities.
- Manage clients work within agreed scope while identifying opportunities to provide additional value where appropriate.
- Contribute positively to the continued growth of the Immigration practice.

What We Are Looking For

- Legal qualification or Registration as Migration Agent.
- Demonstrated experience managing Australia corporate immigration matters independently.
- Solid understanding of Australia immigration legislation, policy, and compliance requirements.
- Experience managing multiple clients matters simultaneously while meeting competing deadlines.
- Excellent written and verbal communication skills with strong attention to detail.
- Proven ability to build trusted relationships with clients and stakeholders.
- Strong organizational, analytical, and problem-solving skills.
- Comfortable working in a fast-paced, client-focused professional services environment.
- Experience using immigration case management systems is advantageous.

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📌 Senior Associate - Immigration (Brisbane City)
🏢 Vialto
📍 Brisbane City